Business Administration Apprentice

Chesterfield Royal Hospital NHS Foundation Trust

The closing date is 31 March 2025

Job summary

Hello, we are Chesterfield Royal Hospital, an extraordinary place to undertake an apprenticeship programme. We have helped many local people gain invaluable experience of working in the NHS today, along with a nationally recognised qualification.

What is the role?

We are looking for a remarkable candidate for our 15-month Business Administrator Apprenticeship (Level 3) programme, to provide efficient and effective administrative services to the Audiology Department. Applicants must be able to communicate effectively with staff and patients and perform duties accurately including taking responsibility for initiating and completing tasks, managing priorities and time in order to successfully meet deadlines to include answering the telephone, data inputting and archiving documents.

Who are we looking for?

The post will be demanding so we are looking for candidates who are ready for the challenge and share our CARE values. You will need to be able to demonstrate good communication and team working skills. Previous work experience in an office environment is desirable but not essential.

Eligibility and entry requirements

Applicants need to hold a minimum of GCSE grades C/4 or L2 functional skills equivalent in Maths and English. You must be 16 or over and have been a resident in the UK for the last three years.

Main duties of the job

Future Prospects

During your 15 month apprenticeship you will be gaining valuable, transferable administrative skills and experiences that will enable you to apply for further jobs/posts in both the NHS and other sectors.

How to apply

Read our Job Description and Person Specification for further information about the role and the skills we are looking for. Apply online using the links. If shortlisted, you will receive an email inviting you to an interview. Further details, including dates and directions will be emailed to you.

If you have any questions, please email crhft.audiology@nhs.net

About us

Our Vision is to be a first-class provider of sustainable healthcare services, delivering the best possible care for our patients; and being a great place to work for our people. Our Proud to CARE philosophy supports this vision - and we all play a part in achieving it, by living up to the values we promise to our patients and each other. As members of staff we will always:

COMPASSION - treating everyone with kindness - welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values

AMBITION - Aspiring to be the best - reaching high standards, providing exceptional care and services; and achieving measurable improvements in people's health and wellbeing

RESPECT - Valuing and appreciating everyone - listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefits

ENCOURAGEMENT - Opportunities for all - supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future.

Date posted

24 February 2025

Pay scheme

Other

Salary

£12,514 a year per annum

Contract

Apprenticeship

Duration

15 months

Working pattern

Full-time

Reference number

166-SS-6849418

Job locations

Chesterfield Royal Hospital

Calow

Chesterfield

S45 9BU

Job description

Job responsibilities

Please view the Job description and person specification for more information as you will need to have the essential criteria to be shortlisted

Job description

Job responsibilities

Please view the Job description and person specification for more information as you will need to have the essential criteria to be shortlisted

Person Specification

Qualifications

Essential

Educated to GCSE grade C or above or equivalent Level 2 Functional skills in Maths and English

Desirable

Typing Qualification or equivalent

Skills and Knowledge

Essential

Some understanding of customer service
Some knowledge of IT packages - Microsoft Office, Excel etc

Desirable

Understanding of confidentiality and data protection

Experience

Essential

Experience of prioritising, planning and organising own tasks.
Working within guidelines
Computer skills and Data Entry

Desirable

Experience of working in a busy office environment or reception role
Experience of customer service or dealing with the public
Experience of dealing with difficult situations and confrontations
Experience of call handling

Personal attributes

Essential

Very good communication skills with the ability to listen actively.
Professional manner
Good interpersonal skills

Desirable

Ability to work as part of a team
Ability to work alone

Person Specification

Qualifications

Essential

Educated to GCSE grade C or above or equivalent Level 2 Functional skills in Maths and English

Desirable

Typing Qualification or equivalent

Skills and Knowledge

Essential

Some understanding of customer service
Some knowledge of IT packages - Microsoft Office, Excel etc

Desirable

Understanding of confidentiality and data protection

Experience

Essential

Experience of prioritising, planning and organising own tasks.
Working within guidelines
Computer skills and Data Entry

Desirable

Experience of working in a busy office environment or reception role
Experience of customer service or dealing with the public
Experience of dealing with difficult situations and confrontations
Experience of call handling

Personal attributes

Essential

Very good communication skills with the ability to listen actively.
Professional manner
Good interpersonal skills

Desirable

Ability to work as part of a team
Ability to work alone

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information