Chesterfield Royal Hospital NHS Foundation Trust

Ward Receptionist

This job is now closed

Job summary

An exciting opportunity has arisen within the Surgical Services Division for a position of a Ward Receptionist. This is a varied role due to the amount of areas that you would cover.

The main emphasis of this role is to provide a comprehensive reception service to the Surgical Division wards, whilst working in conjunction with a multidisciplinary team and liaising with internal and external stakeholders.

Main duties of the job

Duties will include front of house, face to face receptionist service to all patients and visitors, maintaining patient notes and the Open ward / Medway system, filing, and producing documents to a high standard, ensuring that accuracy and confidentiality is maintained.

To be successful in this role you will possess excellent interpersonal and IT skills, to include GCSE Maths and English grade A-C (or equivalent) and have relevant office/secretarial experience. You must have effective communication skills and be adaptable to meet the service needs.

Knowledge of medical terminology, customer care and previous NHS experience are also desirable.

About us

Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 4,200 staff and good financial control.

We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.

Date posted

10 June 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

166-SS-6314682

Job locations

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL

Job description

Job responsibilities

Please see the Job Description and Person Specification in the attachments. The document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.

Job description

Job responsibilities

Person Specification

Qualifications & Training

Essential

Educated to GCSE standard or equivalent to include English & Maths at grades A-C (or equivalent)

Desirable

Completed secondary school education

Experience

Essential

Relevant clerical experience
Use of telephone in a busy environment

Desirable

Previous experience within a healthcare environment
Customer Care experience

Skills & Knowledge

Essential

Ability to work under pressure
Ability to prioritise workload
Ability to deal with a variety of tasks simultaneously
VDU/Keyboard skills
Understanding of office procedure

Desirable

Knowledge of PAS system

Personal Attributes

Essential

Smart appearance
Polite manner
Effective written and verbal communication
Works as a team member
Awareness/understanding of confidentiality

Person Specification

Qualifications & Training

Essential

Educated to GCSE standard or equivalent to include English & Maths at grades A-C (or equivalent)

Desirable

Completed secondary school education

Experience

Essential

Relevant clerical experience
Use of telephone in a busy environment

Desirable

Previous experience within a healthcare environment
Customer Care experience

Skills & Knowledge

Essential

Ability to work under pressure
Ability to prioritise workload
Ability to deal with a variety of tasks simultaneously
VDU/Keyboard skills
Understanding of office procedure

Desirable

Knowledge of PAS system

Personal Attributes

Essential

Smart appearance
Polite manner
Effective written and verbal communication
Works as a team member
Awareness/understanding of confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chesterfield Royal Hospital NHS Foundation Trust

Address

Chesterfield Royal Hospital

Calow

Chesterfield

S44 5BL

Employer's website

https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)