Job summary
We're looking for someone with excellent administration skills to join our Business Services Team at Royal Primary Care based at our Rectory Road site in Staveley.
Main duties of the job
Our 9 surgeries can get busy, and our healthcare professionals rely on our efficient administrative support. An ability to multitask and be super organised is a must. Recognising priorities and reaching deadlines and targets is all part of working within the back office. Given the service we provide, we want you to demonstrate your written and verbal communication skills and have the ability to work accurately under pressure. We work with sensitive patient information and, if you join us, you'll be committed to always maintaining strict confidentiality.
Excel experience is desirable along with medical terminology, however not a must as training can be given to the right candidate. Must have a keen eye for detail and accuracy in data input is a must.
"Our administration and reception colleagues really are the backbone of our primary care service. We couldn't do what we do without your support and we know how much our patients value your professionalism too. If you want to join our team, we'd love to hear from you."
About us
Currently rated "Good" by the Care Quality Commission, we're striving towards being Outstanding. Our vision is to be an exceptional provider of family medicine, dedicated to our patients, and we're on a mission to improve our community's health and reduce inequality.
Royal Primary Care surgeries are part of Chesterfield Royal Hospital Foundation Trust and this brings the benefits of being part of a larger organisation. As well as an NHS pension, you'll have access to training and development opportunities and a whole raft of well-being initiatives to look after your physical and mental health. At Royal Primary Care, your happiness is at the heart of our appraisal system and we place great importance on everyone feeling included. You'll have an equal say in how we look after you through access to our annual staff survey.
(Please note that this is not Agenda for Change)
Job description
Job responsibilities
To work within the Back Office Business Services Team on various functions to ensure the smooth running of the organisation.
Must be able to work on their own as well as part of a team
Self-motivated
Prioritise own workload
Able to work under pressure
Work to deadlines and targets
Analytical skills
Must have a keen eye for detail, inputting data accurately
Quick Leaner
The successful candidate should have great I.T. skills and knowledge of Excel, Word, MS Teams, and Outlook.
Other essential skill/qualifications are GCSE/ Functional Skills in English & Maths Level C/ Grade 4, ability to follow instructions, a desire for service improvement, having a pro-active approach in learning, attention to detail, problem solver and produce quality work.
Desirable skills/ qualifications are Medical Terminology, NVQ or equivalent in Business Administration, knowledge of an NHS environment, knowledge of working with SystmOne (or equivalent). Previous read coding advantageous
Job description
Job responsibilities
To work within the Back Office Business Services Team on various functions to ensure the smooth running of the organisation.
Must be able to work on their own as well as part of a team
Self-motivated
Prioritise own workload
Able to work under pressure
Work to deadlines and targets
Analytical skills
Must have a keen eye for detail, inputting data accurately
Quick Leaner
The successful candidate should have great I.T. skills and knowledge of Excel, Word, MS Teams, and Outlook.
Other essential skill/qualifications are GCSE/ Functional Skills in English & Maths Level C/ Grade 4, ability to follow instructions, a desire for service improvement, having a pro-active approach in learning, attention to detail, problem solver and produce quality work.
Desirable skills/ qualifications are Medical Terminology, NVQ or equivalent in Business Administration, knowledge of an NHS environment, knowledge of working with SystmOne (or equivalent). Previous read coding advantageous
Person Specification
Qualifications and Training
Essential
- GCSE in Maths & English grade C or above
Desirable
- NVQ or equivalent Business Administration
- Formal training in a public-facing environment
- Knowledge of GP computer systems, preferably Systmone
Experience
Essential
- Working in an office environment
- Working in a health care setting
Desirable
- Telephone call handling Experience
- Data Inputting
- Attention to detail
- previous Coding/ data inputting experience
Skills and Knowledge
Essential
- Good Team working skills
- Effective time management skills
- Ability to work independently following verbal or written instructions
- Analytical skills
- Problem solving
Desirable
- Understanding of the issues around Safeguarding
Person Specification
Qualifications and Training
Essential
- GCSE in Maths & English grade C or above
Desirable
- NVQ or equivalent Business Administration
- Formal training in a public-facing environment
- Knowledge of GP computer systems, preferably Systmone
Experience
Essential
- Working in an office environment
- Working in a health care setting
Desirable
- Telephone call handling Experience
- Data Inputting
- Attention to detail
- previous Coding/ data inputting experience
Skills and Knowledge
Essential
- Good Team working skills
- Effective time management skills
- Ability to work independently following verbal or written instructions
- Analytical skills
- Problem solving
Desirable
- Understanding of the issues around Safeguarding
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
