Job summary
We are looking to recruit an enthusiastic, dynamic and innovative individual to join our Child and Adolescent Mental Health Service (CAMHS) Care Unit as Assistant Service Manager. You will show good leadership and communication skills, be able to deal with complex and varied information and be flexible and compassionate to the needs of the service and team members.
You will receive regular supervision and guidance from colleagues and management to support you in this role and you will be supported to develop your knowledge-base and skill. There will be opportunity to engage in varied leadership training within the organisation and be supported to develop in the future.
Supporting a number of key service developments across the CAMHS Care Unit you will be involved in all aspects of service performance management and development and be a key member of the team.
You will be expected to lead, motivate and influence individuals both within and external to the organisation, have excellent communication and analytical skills and be able to juggle the competing demands of the role whilst supporting the Care Unit Management Team.
Main duties of the job
The main emphasis of this role is to be involved in all aspects of service performance management and development and will be a key member of the Division team deputising for the Service Manager across a range of duties.
Duties will include managing in-patient and out-patient waiting lists daily, provide information, analyse and make recommendations for change to the Care Unit in respect of the waiting lists, lead key pieces of work resulting in the redesign of services, review benchmarking activity data, assist the Service Manager in preparing business cases when applicable, assist in recruitment and selection, and to deputise for the Service Manager during periods of absence.
Please see Job Description for main duties of the job in attachments.
About us
Chesterfield Royal Hospital NHS Foundation Trust is a well performing Foundation Trust serving a population of around 441,000 across the Bolsover, Chesterfield, Derbyshire Dales, North Amber Valley, High Peak and North East Derbyshire districts. With a workforce of around 4,200 staff and good financial control and was recently rated "Good" by the CQC.
We are committed to working with our partners in Health and Social Care to deliver long term financial sustainability and resilience in our performance to ensure we provide high quality services and excellent patient care.
Job description
Job responsibilities
Please see the Job Description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Job description
Job responsibilities
Please see the Job Description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.
Person Specification
Qualifications and Training
Essential
- Recognised management qualification at certificate level or equivalent (or willing to work towards)
Experience
Essential
- Experience of managing staff
- Experience of change management
- Experience of working as part of a multi-professional team
- Experience of budget management
- Experience in an NHS management role
- In depth experience of waiting list management and targets
Desirable
- Previous experience of hospital IT systems
- Experience of medical staff management issues
- Experience of service planning process
Skills and Knowledge
Essential
- Good communication skills
- An ability to influence at all levels
- Negotiation skills
- An ability to manage and deliver on targets
- Familiar with work-based computer packages
- Understand and explain diverse concepts
- Good presentation skills and report writing skills
Desirable
- Skills in data analysis
- Previous experience of using service improvement tools
- Patient confidentiality
- Understanding of current issues in the NHS
Personal Attributes
Essential
- Professional appearance
- Professional manner
- Confidence
Demonstrates Trust Values
Essential
- Proud to CARE - Compassion, Achievement, Relationships, Environment
Demonstrates Leading the Chesterfield Way Behaviours
Essential
- Inspiring a shared purpose, leading with care, evaluating information, connecting services, sharing the vision, engaging the team, holding to account, developing capability and influencing for results.
Person Specification
Qualifications and Training
Essential
- Recognised management qualification at certificate level or equivalent (or willing to work towards)
Experience
Essential
- Experience of managing staff
- Experience of change management
- Experience of working as part of a multi-professional team
- Experience of budget management
- Experience in an NHS management role
- In depth experience of waiting list management and targets
Desirable
- Previous experience of hospital IT systems
- Experience of medical staff management issues
- Experience of service planning process
Skills and Knowledge
Essential
- Good communication skills
- An ability to influence at all levels
- Negotiation skills
- An ability to manage and deliver on targets
- Familiar with work-based computer packages
- Understand and explain diverse concepts
- Good presentation skills and report writing skills
Desirable
- Skills in data analysis
- Previous experience of using service improvement tools
- Patient confidentiality
- Understanding of current issues in the NHS
Personal Attributes
Essential
- Professional appearance
- Professional manner
- Confidence
Demonstrates Trust Values
Essential
- Proud to CARE - Compassion, Achievement, Relationships, Environment
Demonstrates Leading the Chesterfield Way Behaviours
Essential
- Inspiring a shared purpose, leading with care, evaluating information, connecting services, sharing the vision, engaging the team, holding to account, developing capability and influencing for results.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
