Bank ED Receptionist
This job is now closed
Job summary
We are looking to appoint a number of Bank Receptionists to join our busy Emergency Department.
As a Bank member of staff you would pay a vital role in the smooth running of the department by covering shifts which would otherwise remain unfilled.
You will need some flexibility to pick up the variety of shifts that the role offers.
Main duties of the job
The ED receptionists are often the first point of contact for patients coming into the department and are responsible for ensuring patients are admitted onto the departments systems accurately and efficiently.
The applicants must have excellent organisation skills and be happy to work in a busy environment dealing with patients/relatives/doctors queries face-to-face, via email and over the telephone.
To provide a flexible and efficient 24 hour comprehensive reception service within the Emergency Department, this includes booking in walk in and ambulance patients. It is an ever changing environment which runs 7 days a week, 365 days of the year & you will be required to promote the smooth running of the Department by maintaining effective communication with patients, relatives, Multi-Disciplinary Team, other Divisions and external agencies.
- Maintaining a professional front of house image
- Providing efficient administrative support to the department maintaining confidentiality at all times
- Liaising with patients, outside organisations/services and other departments within the trust in a professional manner
- Ensuring the smooth running of the Care Unit in an ever changing busy environment
- Working efficativly as part of team using good communication and problem solving
About us
Chesterfield Royal Hospital NHS Foundation Trust is an acute trust providing healthcare and community services for more than 400,000 people across Derbyshire.
We employ more than 4,500 colleagues across Chesterfield Royal Hospital, Primary Care and DSFS (Derbyshire support and Facilities Services).
The receptionist post is an important role within our organisation and you would be key part of our Acute Care Team, as such you would be expected to support the Trusts vision and values
COMPASSION- treating everyone with kindness - welcoming diversity and inclusion, considering individual needs; and challenging inappropriate behaviours outside of our values
AMBITION- Aspiring to be the best - reaching high standards, providing exceptional care and services; and achieving measurable improvements in people's health and wellbeing
RESPECT- Valuing and appreciating everyone - listening, learning and acting on their experiences, being open and honest; and recognising that working with others brings benefits
ENCOURAGEMENT-Opportunities for all - supporting education and development, helping people to bring their improvement ideas to life and speak-up; and getting everyone involved in our future
Details
Date posted
28 July 2023
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year per annum
Contract
Permanent
Working pattern
Part-time
Reference number
166-MEC-5198419
Job locations
Chesterfield Royal Hospital
Chesterfield Road
Calow
S44 5BL
Employer details
Employer name
Chesterfield Royal Hospital NHS Foundation Trust
Address
Chesterfield Royal Hospital
Chesterfield Road
Calow
S44 5BL
Employer's website
https://www.chesterfieldroyal.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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