The Rotherham NHS Foundation Trust

Senior Booking Clerk

The closing date is 16 November 2025

Job summary

Please note there is a 37.5 hours position and a 30 hours position available.

We have an exciting opportunity for someone to join our Waiting List Team.As a member of the team, you will assist with managing waiting lists for elective surgery and working in accordance with Government Access targets to ensure patients are treated in line with Trust Access policies.The post is varied and includes contact with patients and many Health Care Professionals associated with admitting patients for surgery.We are looking for an individual with excellent interpersonal skills and the ability to work in an environment, where demands and priorities change quickly.We are looking for someone with equivalent relevant experience, with a minimum of one-year experience working in a patient/customer focused environment.An awareness of Government Access targets would be desirable.You must be well organised, able to work on your own initiative and demonstrate confidence in independent decision-making.We look forward to receiving your application!

Main duties of the job

To take a lead role in managing the waiting list of a group of Consultants in accordance with Trust Policies and government wait time targets.Monitor the waiting list and work list on a daily basis to ensure Government Access Targets are not breached.To co-ordinate admission and associated pre-operative assessment clinics, ensuring all key hospital staff are aware of organisational arrangements and that relevant medical records are available in time for the procedure.To coordinate surgeons' theatre lists, including selecting appropriate cases in clinical/ chronological order and with appropriate attention to medical requirements of the procedures.To arrange interpretation services for all relevant appointments.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and band 3 roles are no longer eligible for sponsorship.

Details

Date posted

06 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9165-25-10-075

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

knowledge

Essential

  • Knowledge and understanding of the 18 week policies
  • Knowledge of national and local access targets
  • Confidentiality

Qualifications

Essential

  • 3 GCSEs Grade C/4 or equivalent

Desirable

  • NVQ or equivalent in customer service administration
  • Previous training in/use of Trust in-house systems
  • Training in data protection

Experience

Essential

  • Working in a customer/patient care environment
  • Working as part of a team
  • Working under own initiative
  • Working under pressure or to meet targets/deadlines
  • Maintain effective, accurate and efficient office systems including MediTech

Desirable

  • Waiting list management
  • Previous NHS/Healthcare experience
Person Specification

knowledge

Essential

  • Knowledge and understanding of the 18 week policies
  • Knowledge of national and local access targets
  • Confidentiality

Qualifications

Essential

  • 3 GCSEs Grade C/4 or equivalent

Desirable

  • NVQ or equivalent in customer service administration
  • Previous training in/use of Trust in-house systems
  • Training in data protection

Experience

Essential

  • Working in a customer/patient care environment
  • Working as part of a team
  • Working under own initiative
  • Working under pressure or to meet targets/deadlines
  • Maintain effective, accurate and efficient office systems including MediTech

Desirable

  • Waiting list management
  • Previous NHS/Healthcare experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Tracy Powell

tracy.powell2@nhs.net

01709428301

Details

Date posted

06 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9165-25-10-075

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Supporting documents

Privacy notice

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