The Rotherham NHS Foundation Trust

Clerical Assistant

The closing date is 01 August 2025

Job summary

Part time - 30 hours per week

Were seeking an organised, personable, and professional Clerical Assistant to join the administrative team supporting our Nutrition & Dietetics service.

You will be the first point of contact, offering administrative and reception support to Dietitians, Dietetic Assistants, student Dietitians and other healthcare professionals. Your role will encompass a variety of administrative and reception tasks that ensure smooth day to day operations across clinical and service areas.

Main duties of the job

As a key member of the admin team, your day to day tasks will include

Booking outpatient and clinic appointments using electronic systems
Generating prescription requests for nutritional products
Managing a busy telephone line, responding to enquiries from patients, GPs, carers and other healthcare staff
Handling general clerical tasks: dealing with incoming/outgoing mail, scanning, photocopying, sorting deliveries, and greeting visitors
Monitoring and actioning service mailboxes and emails promptly
Maintaining confidentiality in line with Caldicott and GDPR guidelines
Working collaboratively with other admin staff and working independently when required

Interviews to take place 21st August 2025

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But don't just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 and entry level band 3 roles are no longer eligible for sponsorship.

Date posted

22 July 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9165-25-06-079

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Job description

Job responsibilities

Please see the attached job description and person specification for full details of the role and responsibilities.

Job description

Job responsibilities

Please see the attached job description and person specification for full details of the role and responsibilities.

Person Specification

Knowledge

Essential

Ability to recognise what information is confidential information and knowledge of how to maintain confidentiality
Demonstrate an ability to prioritise own workload and responds appropriately to urgent and emergency situations and deadlines

Desirable

Working knowledge of NHS Policies and Procedures

Experience

Essential

Experience of using Microsoft Office applications, ie Outlook, Word
Experience of office procedures ie filing, photocopying, message taking, typing

Desirable

Previous experience of using an electronic records system ie: SystmOne / Meditech
Previous NHS /Healthcare Experience or other large sector organisation
Working knowledge of NHS Policies and Procedures
Experience of mentoring / supporting new members of the team

Qualifications

Essential

4 GCSEs or equivalent, ie: NVQ Level 2 Business Administration
Willing to undertake further training as required.

Desirable

RSA Word Processing/Typing or equivalent qualification ie: ECDL
Evidence of continuous professional development.

Person Specification

Knowledge

Essential

Ability to recognise what information is confidential information and knowledge of how to maintain confidentiality
Demonstrate an ability to prioritise own workload and responds appropriately to urgent and emergency situations and deadlines

Desirable

Working knowledge of NHS Policies and Procedures

Experience

Essential

Experience of using Microsoft Office applications, ie Outlook, Word
Experience of office procedures ie filing, photocopying, message taking, typing

Desirable

Previous experience of using an electronic records system ie: SystmOne / Meditech
Previous NHS /Healthcare Experience or other large sector organisation
Working knowledge of NHS Policies and Procedures
Experience of mentoring / supporting new members of the team

Qualifications

Essential

4 GCSEs or equivalent, ie: NVQ Level 2 Business Administration
Willing to undertake further training as required.

Desirable

RSA Word Processing/Typing or equivalent qualification ie: ECDL
Evidence of continuous professional development.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.