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The Rotherham NHS Foundation Trust

Apprentice Administrator

The closing date is 22 June 2025

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Job summary

We are looking for a Apprentice Administrator to join our friendly team here at The Rotherham Foundation Trust.

This role is 5 days per week, Monday - Friday.

Main duties of the job

Use of accurate, efficient and quality booking service for TRFT consultants and specialities with regard to the processing of appointments in accordance with Trust and Government targets and current practices andprocedures.
Booking appointments on to the patient administration system (SystemOne/Meditech) with specific attention to the data items required for commissioning purposes and data quality.
Respond to all enquiries and providing information such as figures and waiting time information.
Participate in the modernisation of systems and implement new ways of working, adhering to and changing systems in accordance with new and existing government and trust targets, policies and procedures.
Regular review of own systems and working practice and put forward proposalsfor changes to working practice and procedures
Responsible for the provision of an efficient and comprehensive booking service to patients, ensuring a high level of customer care and maintaining confidentiality at all times.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 roles are no longer eligible for sponsorship

From the 09 April 2025 we cannot sponsor band 3 entry level roles

Date posted

12 June 2025

Pay scheme

Other

Salary

£14,722.50 a year Pro rata/per annum

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

C9165-25-05-068

Job locations

Woodside Building

Moorgate Road

Rotherham

S60 2TY

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

To meet the shortlisting criteria for this role, you must have been a UK resident for three years to be eligible for funding.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

To meet the shortlisting criteria for this role, you must have been a UK resident for three years to be eligible for funding.

Person Specification

Experience

Essential

Good customer service skills.

Knowledge

Essential

Understanding of the importance of confidentiality.
Basic proficiency in IT, especially Microsoft programs such as Word, Excel etc.
Understanding of the importance of punctuality and dressing appropriately for the work environment

Qualifications

Essential

Qualifications at grade A*-C (4-9) in maths and English.
Willingness to obtain further qualifications where necessary.

Person Specification

Experience

Essential

Good customer service skills.

Knowledge

Essential

Understanding of the importance of confidentiality.
Basic proficiency in IT, especially Microsoft programs such as Word, Excel etc.
Understanding of the importance of punctuality and dressing appropriately for the work environment

Qualifications

Essential

Qualifications at grade A*-C (4-9) in maths and English.
Willingness to obtain further qualifications where necessary.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.