The Rotherham NHS Foundation Trust

Senior Booking Clerk-General Surgery

The closing date is 25 May 2025

Job summary

An exciting opportunity has arisen for a Full time Senior Booking Clerk to work within the busy Department of General Surgery at Rotherham NHS Foundation Trust. You will need to have outstanding organisational and communication skills and be able to undertake a wide range of clerical duties and work well under pressure and to set deadlines. To manage and administer the patient waiting lists for General Surgery, liaising with staff throughout the Trust and working well within a team. For more details about this opportunity please contact Megan Hickson, Service Support Manager 0n 01709 427749 or megan.hickson@nhs.net

Main duties of the job

You will work in a highly pressured environment to provide a professional and efficient booking service for patients utilising the General Surgery Department. You will be expected to ensure patients are booked in adherence to local and national access policies and will work as part of a multi-disciplinary team, supporting other

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 roles are no longer eligible for sponsorship

From the 09 April 2025 we cannot sponsor band 3 entry level roles

Details

Date posted

15 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9165-25-04-041b

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Experience

Essential

  • Working in a customer/patient care environment
  • Working as part of a team
  • Working under owninitiative
  • Working under pressure or to meet targets/deadlines
  • Maintain effective, accurate and efficient

Desirable

  • office systems including MediTech
  • Waiting list management
  • Previous NHS experience

knowledge

Essential

  • Knowledge and understanding of the 18 week policies.
  • Knowledge of national and local access targets
  • Confidentiality

Qualifications

Essential

  • 3 GCSEs C/4 or equivalent

Desirable

  • NVQ or equivalent in customer service administration
  • Previous training in/use of Trust in-house systems
  • Training in data protection
Person Specification

Experience

Essential

  • Working in a customer/patient care environment
  • Working as part of a team
  • Working under owninitiative
  • Working under pressure or to meet targets/deadlines
  • Maintain effective, accurate and efficient

Desirable

  • office systems including MediTech
  • Waiting list management
  • Previous NHS experience

knowledge

Essential

  • Knowledge and understanding of the 18 week policies.
  • Knowledge of national and local access targets
  • Confidentiality

Qualifications

Essential

  • 3 GCSEs C/4 or equivalent

Desirable

  • NVQ or equivalent in customer service administration
  • Previous training in/use of Trust in-house systems
  • Training in data protection

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Megan Hickson

Megan.hickson@nhs.net

01709427749

Details

Date posted

15 May 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9165-25-04-041b

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


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