Apprentice Administrator

The Rotherham NHS Foundation Trust

The closing date is 09 May 2025

Job summary

Apprenticeship - 15 month fixed term contract.

We have an exciting opportunity to offer an Apprenticeship whereby you will be fully supported to develop your skills. The role will be to provide efficient and effective administrative duties to the Medical Imaging and Community Diagnostics team at Rotherham NHS Foundation Trust.

Our Apprentices gain the technical knowledge, practical experience, wider skills and behaviours they need for their future job roles, providing opportunities to develop and progress whilst gaining a variety of transferrable skills, learning job specific skills and more.

You will need at least two GCSEs at grade 4 (C), including English Language. If you do not have GCSE Maths at grade 4 (C), you will complete Level 2 Functional Skills. During your apprenticeship you will have the full support of your line manager and colleagues alongside the support of your college mentor/assessor.

You must meet the eligibility and enrolment criteria and be able to provide certification of your qualifications.

To meet the shortlisting criteria for this role, you must have been a UK resident for the past 3 years to be eligible for the funding.

Candidates must not hold previous Level 2 or above Apprenticeship in Business and Administration and must not hold Level 4 or above qualification (degree, HNC, HND, Foundation degree etc.)

Main duties of the job

Deal with day-to-day correspondence, initiating appropriate responses to provide patients, staff and other parties with required information in a friendly and professional manner. Receive telephone calls, accepting messages on behalf of members of the specialty team, taking appropriate action where necessary. Liaise with appropriate personnel in the team to gather and co-ordinate patient information so this is accessible in a timely manner. Participate in team and Trust meetings as requested.

Interviews to take place 27th May 2025

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 roles are no longer eligible for sponsorship

From the 09 April 2025 we cannot sponsor band 3 entry level roles

Date posted

29 April 2025

Pay scheme

Other

Salary

£14,722.50 a year Per annum, pro rata

Contract

Fixed term

Duration

15 months

Working pattern

Full-time

Reference number

C9165-25-03-100

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

The Park Rehabilitation Centre

Badsley Moor Lane

Rotherham

South Yorkshire

S65 2QL

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details of the role and responsibilities.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details of the role and responsibilities.

Person Specification

Qualifications

Essential

Good standard of GCSE or equivalent level education including English Grade 4 (C), or equivalent (e.g. National Adult Certificate Level 2 Literacy) and Mathematics Grade 4 (C) or equivalent (e.g. National Adult Certificate Level 1 Numeracy)
Willingness to undertake NVQ Level 2 in Customer Service or NVQ Level 3 in Business Administration

Desirable

ECDL or equivalent IT qualification/experience

Experience

Desirable

Experience of working with members of the public, including dealing with difficult customers
Experience of working in a healthcare environment and/or patient care

Knowledge

Essential

Knowledge and understanding of the standard range of Microsoft Office Programmes
A good understanding of the requirement to respect privacy and maintain confidentiality, acting appropriately and professionally when dealing with any sensitive information

Desirable

Knowledge of general office duties

Person Specification

Qualifications

Essential

Good standard of GCSE or equivalent level education including English Grade 4 (C), or equivalent (e.g. National Adult Certificate Level 2 Literacy) and Mathematics Grade 4 (C) or equivalent (e.g. National Adult Certificate Level 1 Numeracy)
Willingness to undertake NVQ Level 2 in Customer Service or NVQ Level 3 in Business Administration

Desirable

ECDL or equivalent IT qualification/experience

Experience

Desirable

Experience of working with members of the public, including dealing with difficult customers
Experience of working in a healthcare environment and/or patient care

Knowledge

Essential

Knowledge and understanding of the standard range of Microsoft Office Programmes
A good understanding of the requirement to respect privacy and maintain confidentiality, acting appropriately and professionally when dealing with any sensitive information

Desirable

Knowledge of general office duties

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.