e-Roster Team Manager

The Rotherham NHS Foundation Trust

The closing date is 12 January 2025

Job summary

Now is an exciting time to join the eRostering team at The Rotherham NHS Foundation Trust, we are looking to appoint a passionate and motivated individual that will lead the eRoster team ensuring its safe and effective use of eRostering systems. The role will give you the opportunity to lead the eRoster team and shape the way we use eRoster systems within the trust.. The successful candidate will join a small, supportive and successful eRoster team, who have a flexible approach to work in the demanding and fast paced world of eRoster and have won many accolades and praise on their eRoster knowledge.The eRoster team play a vital role within the organisation, allowing the organisation to use eRoster meaningfully. The role of an eRoster team manager is to empower and lead the eRoster team comprising of advisors and an administrator and eRoster managers to create effective rosters and use the system to make informed decisions, on real time staffing, unavailability, redeployments, and temporary staffing decisions. The eRoster team manager will shape the use of eRoster within the organisation through continual work with the care groups and support in the further expansion and roll out of eRostering systems within the trust. They also form a pivotal role within the eRoster team itself, having an input into how, when and what work can be delivered/achieved as a team.

Main duties of the job

Provide eRoster support, guidance and knowledge to care groups to enable effective use of eRoster systems.Attend eRoster meetings offering eRostering solutions, guidance, feedback and support in line with the Trust eRoster policy on eRostering KPIs.Plan and lead eRoster training sessions to small and large groups.Lead the eRoster team to implement new areas onto eRoster, understanding the needs of the service to ensure best outcomes.Assist in the planning and reviewing of the eRoster teams work schedule and collaborating in weekly work schedule reviews and offering suggestions for improvements.Create eRoster reports and analyse data to support with system/process improvements, training and system administration.Run monthly attendance, absence and expenses extracts.Support with the planning and creation of eRoster training materials for use by the trustWork closely with external suppliers and escalate problems as requiredWork across multidisciplinary teams within Human Resources and wider within the NHS organisationAssist the eRoster team in maintaining the system administration which includes, ensuring all new employees, contractual changes and leavers are administered in the eRoster system, whilst providing support to the eRoster teams central email inbox and phoneline/voicemails.Manage the eRoster team, which comprises of eRoster advisors and an eRoster administrator, by completing regular one to ones, and yearly appraisals.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Date posted

02 January 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£37,338 to £44,962 a year per annum, pro rata

Contract

Fixed term

Duration

1 years

Working pattern

Full-time, Flexible working

Reference number

C9165-24-12-086

Job locations

Woodside Building

Moorgate Road

Rotherham

S60 2TY

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details of the role and responsibilities

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details of the role and responsibilities

Person Specification

Qualifications

Essential

Management qualification or equivalent on the job experience
Qualified to degree level or relevant business studies qualification or equivalent on the job experience
E-Rostering training or equivalent certified or on job training

Knowledge and skills

Essential

Advanced knowledge of Allocates Health Roster system
Knowledge of range of administrative processes and procedures
Knowledge of range of management processes and procedures
Knowledge of NHS HR policies and procedures for team management
Must be able to demonstrate ability to work in a team environment
Ability to produce good quality and reliable information in a timely manner
Excellent computer skills, (especially Microsoft Office Suite Word, Excel, PowerPoint) with the ability to master new applications
Excellent attention to detail
Good organisational skills, and the ability to identify priorities
Possess excellent written and oral communications skills
Good problem solving skills
Ability to handle issues and resolve problems
Must be able to produce reports in a clear and concise manner
Ability to communicate complex IT issues with all levels of the organisation from the Executive Board through the staff on the ground

Desirable

Knowledge of techniques for planning, monitoring and controlling projects
Knowledge of Human Resources, Finance, Staffing, ESR and Recruitment Systems
Excellent presentation skills

Experience

Essential

Experience of managing or implementing on a Trust scale Allocate systems including Health Roster
Experience of managing a team in a service environment delivering KPIs
Experience of following and updating standard operating processes
Experience and an understanding of change management, information management and technology issues within the healthcare environment
Significant experience of working with HR or e-Rostering Systems
Significant experience of providing IT system support or delivering in a customer facing role
Significant experience of delivering ESR/e-Rostering (or similar system) training

Desirable

Experience of managing a team with multiple levels of reports
Experience of delivering presentations
Experience of process mapping/business analysis
Experience of drafting user guides/training materials
Experience of project administration

Person Specification

Qualifications

Essential

Management qualification or equivalent on the job experience
Qualified to degree level or relevant business studies qualification or equivalent on the job experience
E-Rostering training or equivalent certified or on job training

Knowledge and skills

Essential

Advanced knowledge of Allocates Health Roster system
Knowledge of range of administrative processes and procedures
Knowledge of range of management processes and procedures
Knowledge of NHS HR policies and procedures for team management
Must be able to demonstrate ability to work in a team environment
Ability to produce good quality and reliable information in a timely manner
Excellent computer skills, (especially Microsoft Office Suite Word, Excel, PowerPoint) with the ability to master new applications
Excellent attention to detail
Good organisational skills, and the ability to identify priorities
Possess excellent written and oral communications skills
Good problem solving skills
Ability to handle issues and resolve problems
Must be able to produce reports in a clear and concise manner
Ability to communicate complex IT issues with all levels of the organisation from the Executive Board through the staff on the ground

Desirable

Knowledge of techniques for planning, monitoring and controlling projects
Knowledge of Human Resources, Finance, Staffing, ESR and Recruitment Systems
Excellent presentation skills

Experience

Essential

Experience of managing or implementing on a Trust scale Allocate systems including Health Roster
Experience of managing a team in a service environment delivering KPIs
Experience of following and updating standard operating processes
Experience and an understanding of change management, information management and technology issues within the healthcare environment
Significant experience of working with HR or e-Rostering Systems
Significant experience of providing IT system support or delivering in a customer facing role
Significant experience of delivering ESR/e-Rostering (or similar system) training