Senior Prescription Co-ordinator

The Rotherham NHS Foundation Trust

The closing date is 25 January 2025

Job summary

Permanent, 30 hours per week

The senior prescription coordinator manages the prescription coordinator team and phone lines from patients and professionals who phone for prescriptions for appliances catheters, sheaths, stoma and accessories.

The role can often involve liaising with dispensing appliance contractors and pharmacies to solve issues with stock for patients prescriptions. The role requires liaison with our team of nurses to ensure the highest quality of care for patients using the service.

Main duties of the job

Manage the team of prescription coordinators to ensure the smooth running of the service.

Liaise with pharmacies and dispensing appliance contractors to ensure patients receive the correct products.

Liaise with the team of continence and stoma nurses to ensure the highest quality of care for patients.

Ensure data protection is of paramount importance to all the team and process are followed.

Ensure all patients are treated with compassion and empathy

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Date posted

15 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Pro rata, per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9165-24-12-021

Job locations

Rotherham Community Health Centre

Greasbrough Road

Rotherham

South Yorkshire

S60 1RY

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Knowledge

Essential

Be competent in the use of Microsoft packages to produce desired outcomes
Knowledge of IT systems
Knowledge of TPP system

Desirable

Knowledge of the NHS and an understanding of how specialist services function
Understanding of Medical Terminology

Qualifications

Essential

Word Processing/IT Qualification or equivalent
Evidence of ongoing professional development

Desirable

SystmOne experience
ECDL/NVQ qualification or equivalent

Skills and Abilities

Essential

Ability to work on own initiative, organise and plan own workload
Excellent written and verbal communication skills
Excellent keyboard skills
Extensive IT skills
Excellent interpersonal skills
Ability to identify and respond to situations which require escalation to clinical staff.
Ability to prioritise workloads, manage time effectively and work flexibly
Ability to lead and coordinate a team

Experience

Essential

Senior prescription coordinator role experience
Experience of using IT office systems including databases and Microsoft Office
Experience of information management

Desirable

Supporting community/specialist nursing/professional teams

Person Specification

Knowledge

Essential

Be competent in the use of Microsoft packages to produce desired outcomes
Knowledge of IT systems
Knowledge of TPP system

Desirable

Knowledge of the NHS and an understanding of how specialist services function
Understanding of Medical Terminology

Qualifications

Essential

Word Processing/IT Qualification or equivalent
Evidence of ongoing professional development

Desirable

SystmOne experience
ECDL/NVQ qualification or equivalent

Skills and Abilities

Essential

Ability to work on own initiative, organise and plan own workload
Excellent written and verbal communication skills
Excellent keyboard skills
Extensive IT skills
Excellent interpersonal skills
Ability to identify and respond to situations which require escalation to clinical staff.
Ability to prioritise workloads, manage time effectively and work flexibly
Ability to lead and coordinate a team

Experience

Essential

Senior prescription coordinator role experience
Experience of using IT office systems including databases and Microsoft Office
Experience of information management

Desirable

Supporting community/specialist nursing/professional teams

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.