The Rotherham NHS Foundation Trust

Ward Clerk

This job is now closed

Job summary

Permanent post

12 hours per week

As a Ward Clerk you will be the first point of contact for the ward either face to face or by telephone. You will meet and greet visitors to the ward directing them to the appropriate place and communicating relevant information such as ward visiting times.

You will also ensure that computer systems are kept up to date and live. As part of your role you will be the person who liaises with other departments to ensure the smooth day to day function of the ward and reporting any concerns as they occur.

The shift times for this role are 2 six hour shifts working either 08:00-14:20 or 12:40-19:00

Main duties of the job

- Person responsible for meet and greet of visitors to the ward.

-Communicate with members of the public and other staff working in the trust either face-face or by telephone remaining helpful and courteous at all times.

- Responsible for keeping bed statement up to date and liaising with other departments to ensure the environment is maintained to a high standard.

- Responsible for ensuring adequate stocks of stationary etc on the ward. Answering the telephone and taking messages ensuring that they are passed onto the most appropriate person on time.

- Organising appointments for relatives to speak with the medical team when necessary.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Date posted

10 December 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro rata, Per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9165-24-11-012

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Experience

Desirable

Previous experience of working as part of a team.

Qualifications

Essential

Basic literacy & numeracy skills (verbal and written).
Basic IT skills.
Understanding of issues surrounding confidentiality.
Previous experience in an office/reception
environment.

Desirable

Formal IT training, or willingness to undertake.
Knowledge/Experience of using meditech or similar system.
Knowledge of NHS systems of work e.g. stores ordering, location of medical notes

Knowledge

Essential

Be able to demonstrate an understanding of the role of a ward clerk.
Ability to organise own workload when required.
Be willing to participate in the induction/training of newly appointed team members.

Person Specification

Experience

Desirable

Previous experience of working as part of a team.

Qualifications

Essential

Basic literacy & numeracy skills (verbal and written).
Basic IT skills.
Understanding of issues surrounding confidentiality.
Previous experience in an office/reception
environment.

Desirable

Formal IT training, or willingness to undertake.
Knowledge/Experience of using meditech or similar system.
Knowledge of NHS systems of work e.g. stores ordering, location of medical notes

Knowledge

Essential

Be able to demonstrate an understanding of the role of a ward clerk.
Ability to organise own workload when required.
Be willing to participate in the induction/training of newly appointed team members.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.