Service Manager

The Rotherham NHS Foundation Trust

The closing date is 04 May 2025

Job summary

This is an exciting opportunity to work within Care Group 4 at The Rotherham NHS Foundation Trust covering our Dental, Imaging, Therapies, Dietetics and Community Services. You will be part of the Care Group Operational Team, working closely with Clinical Leads and the Deputy General Manager to ensure operational demands for our services are continually met. You will have responsibility for the delivery of high quality, clinically effective and cost efficient services. You will also play an active role in budget management, service improvement and innovation, alongside ensuring areas such as MaST and appraisal compliance for your services.

Main duties of the job

The main duties of the role will be to provide business and operational support to the clinical and professional leads within the care group, alongside duties delegated by the General Manager and Deputy General Manager. You will work effectively and in conjunction with the Clinical Leads for their service areas to lead the provision of efficient, effective and high quality professional and well-coordinated services, which meet statutory, regulatory, and NHS requirements ensuring alignment with the contracted activities of the Trust. You will be expected to take a lead role in providing assurance to the Senior Leadership on financial management, capacity and demand, delivery of services, including the delivery of both local and Trust-wide cost improvement initiatives and ensuring delivery of contracted activity. You will be responsible for operational management of the delivery of services and/or integrated clinical pathways, ensuring best practice in relation to the management of resources both human and material, financial, procurement, performance and governance. Contributing to effective leadership across the Care Group and assure effective leadership within the integrated clinical pathways that are within the post holders sphere of responsibility

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making

All of our colleagues are key to our journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence

Certificates of Sponsorship

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link below to check your eligibility. Check if you need a UK visa - GOV.UK (www.gov.uk) band 2 roles are no longer eligible for sponsorship

From the 09 April 2025 we cannot sponsor band 3 entry level roles

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9165-24-11-005

Job locations

Woodside Building

Moorgate Road

Rotherham

S60 2TY

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

knowledge

Essential

Proven track record of meeting significant national and local targets/outcomes
In depth knowledge and understanding of key NHS targets including 18 weeks, A&E ,Cancer pathways, Urgent Community Reponses, Virtual Ward
Evidence of report writing and presenting skills, to include business cases and formal presentations
Ability to develop and implement strategic plans at service level that enable the attainment of divisional objectives
Track record of delivery against change/transformational programmes
Knowledge and understanding of the modernisation agenda and the opportunities for redesigning services and the tools and techniques for achieving service change
The ability to demonstrate in depth knowledge of key policies and themes in healthcare and social care provision in the UK
Working knowledge of electronic records in relation to patient care, including Electronic Patient Record

Desirable

Breadth of management across healthcare settings
Breadth of knowledge of a range electronic patient records e.g. Meditech, SystmOne, PACS

Experience

Essential

Operational management experience within an NHS acute/community sector
Experience of working within NHS performance outcome frameworks e.g. PBR, CQUIN
Significant experience of staff management, including setting of objectives, team and individual appraisal, recruitment and disciplinary issues
Significant budget management experience, including reducing costs, monitoring and determining corrective action

Desirable

Project management experience
Experience of service redesign methodology

Qualifications

Essential

First degree and/or equivalent senior management experience
Evidence of continuous professional development
Postgraduate qualifications in relevant management field to Masters level or equivalent experience

Desirable

Masters degree in healthcare or management or demonstrable ability to work at Masters level
Recognised Leadership or Management qualification
Completed recognised IT course e.g. ECDL/Elite/ MOST

Person Specification

knowledge

Essential

Proven track record of meeting significant national and local targets/outcomes
In depth knowledge and understanding of key NHS targets including 18 weeks, A&E ,Cancer pathways, Urgent Community Reponses, Virtual Ward
Evidence of report writing and presenting skills, to include business cases and formal presentations
Ability to develop and implement strategic plans at service level that enable the attainment of divisional objectives
Track record of delivery against change/transformational programmes
Knowledge and understanding of the modernisation agenda and the opportunities for redesigning services and the tools and techniques for achieving service change
The ability to demonstrate in depth knowledge of key policies and themes in healthcare and social care provision in the UK
Working knowledge of electronic records in relation to patient care, including Electronic Patient Record

Desirable

Breadth of management across healthcare settings
Breadth of knowledge of a range electronic patient records e.g. Meditech, SystmOne, PACS

Experience

Essential

Operational management experience within an NHS acute/community sector
Experience of working within NHS performance outcome frameworks e.g. PBR, CQUIN
Significant experience of staff management, including setting of objectives, team and individual appraisal, recruitment and disciplinary issues
Significant budget management experience, including reducing costs, monitoring and determining corrective action

Desirable

Project management experience
Experience of service redesign methodology

Qualifications

Essential

First degree and/or equivalent senior management experience
Evidence of continuous professional development
Postgraduate qualifications in relevant management field to Masters level or equivalent experience

Desirable

Masters degree in healthcare or management or demonstrable ability to work at Masters level
Recognised Leadership or Management qualification
Completed recognised IT course e.g. ECDL/Elite/ MOST