Cancer Pathway Navigator

The Rotherham NHS Foundation Trust

The closing date is 05 January 2025

Job summary

Fixed term until 1st March 2026. 37.5 hours per week

The Cancer Pathway Navigator role is a central point of contact for patients on a rapid diagnostic, suspicious of cancer pathway; helping to ensure the individual needs of the patient are supported and that care is built around those needs, as well as facilitating seamless, coordinated pathway delivery including through escalation to relevant departments; and a better, more personalised diagnostic experience for patients.

The post-holder will work closely with the wider cancer team (both clinical and administrative), as well as other key health and social care providers, to enable person centred care and efficient implementation of the pathway (including achievement of the 28 Day Faster Diagnosis Standard).

The Cancer Pathway Navigator will be involved from the beginning of the pathway and up to the point of definitive diagnosis (whether cancer or not).

The post holder will identify and resolve barriers to care, working flexibly and responsively to unlock bottlenecks and delays. Within the parameters of the role, the Pathway Navigator will help support the patient with shared decision-making and self-management.

The role will reflect the Level 3 and some Level 4 competencies as described in Macmillans Person Centred Care Competency Framework (2020).

Main duties of the job

To offer personalised care and support to patients and their carers
To manage the expectations of patients and carer
To provide coordinated care and support through the diagnostic phase of the patients pathway
To treat patients and their families/carers with dignity and respect
To demonstrate high levels of integrity, sensitivity and compassion in all aspects of the role
To utilise effective communication skills that are responsive to the communication needs of individual patients, to elicit an understanding of the holistic needs of the individual; and develop agreed plans of support and care with the patient (a
To be able to adapt the style of communication to meet the needs of differing individuals
To utilise every contact counts opportunities to provide individually tailored information and advice which promotes self-management.
To work closely with colleagues across a range of support resources
To ensure appropriate signposting to other organisations across health and social care and beyond; and to link to colleagues in other localities when the needs of the patient require this
To act as an advocate and role model for person centred care across all components of the pathway to positively influence the approach and behaviours of other care/support providers

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Date posted

16 December 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year Pro rata/per annum

Contract

Fixed term

Duration

15 months

Working pattern

Full-time, Flexible working

Reference number

C9165-24-10-051

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities

Person Specification

Knowledge

Essential

Awareness of local services and resources
Understands and demonstrates behaviours which value equality and diversity

Desirable

Knowledge of rapid diagnostic pathway principles and key cancer pathway steps
Knowledge of service improvement processes
Knowledge of Cancer Waiting Times and specifically the 28 FDS
Knowledge of basic medical terminology
Knowledge of confidentiality, information governance and data security

Qualifications

Essential

Knowledge of health and wellbeing issues and services acquired through training and experience to NVQ level 3 standard, plus additional knowledge and experience of offering personalised support
Minimum 4 GCSEs, grade C or above including English and Maths or equivalent
Computer literacy with good understanding of computer packages e.g. word / excel, and knowledge of confidentiality, information governance and data security, demonstrated by ECDL or equivalent experience

Desirable

Basic counselling qualification
Motivational Interviewing training

Experience

Essential

Experience of working in a public facing role
Experience of working with a range of people with differing needs
Experience of using different communication methods and styles
Experience of working in a busy environment that requires flexibility

Desirable

Experience in personalised agenda and goal setting
Experience of working with confidential material
Experience in the use of data collation and basic analysis
Experience of working with or in a Multi-disciplinary Team
Experience of cancer tracking and pathway co-ordination
Experience of scheduling/co-ordination activities and/or resources
Experience with NHS software systems
Experience of patient engagement, service evaluation and audit
Experience of supervising more junior members of staff

Person Specification

Knowledge

Essential

Awareness of local services and resources
Understands and demonstrates behaviours which value equality and diversity

Desirable

Knowledge of rapid diagnostic pathway principles and key cancer pathway steps
Knowledge of service improvement processes
Knowledge of Cancer Waiting Times and specifically the 28 FDS
Knowledge of basic medical terminology
Knowledge of confidentiality, information governance and data security

Qualifications

Essential

Knowledge of health and wellbeing issues and services acquired through training and experience to NVQ level 3 standard, plus additional knowledge and experience of offering personalised support
Minimum 4 GCSEs, grade C or above including English and Maths or equivalent
Computer literacy with good understanding of computer packages e.g. word / excel, and knowledge of confidentiality, information governance and data security, demonstrated by ECDL or equivalent experience

Desirable

Basic counselling qualification
Motivational Interviewing training

Experience

Essential

Experience of working in a public facing role
Experience of working with a range of people with differing needs
Experience of using different communication methods and styles
Experience of working in a busy environment that requires flexibility

Desirable

Experience in personalised agenda and goal setting
Experience of working with confidential material
Experience in the use of data collation and basic analysis
Experience of working with or in a Multi-disciplinary Team
Experience of cancer tracking and pathway co-ordination
Experience of scheduling/co-ordination activities and/or resources
Experience with NHS software systems
Experience of patient engagement, service evaluation and audit
Experience of supervising more junior members of staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.