Receptionist

The Rotherham NHS Foundation Trust

The closing date is 21 November 2024

Job summary

We are looking for a motivated and dedicated person. Are you the enthusiastic and energetic person that we are looking for?

This could be an excellent opportunity for you to join the Medical Records Team to provide Reception and clerical support for the booking of appointments, collecting, recording data and completion of reports. Also to facilitate the smooth running clinics by liaising with Medical and Nursing staff where necessary. Booking in and out of outpatients clinics, to provide a floor walking welcome service as and when appropriate, ensure enquiries via telephone and in person are dealt with promptly professional, sympathetic and efficient manner and assist patients checking into clinics either via reception of Touch Screens

Main duties of the job

  • Check, correct and update patient information on EPR system
  • Book outpatient appointments
  • Register Patients
  • Request, action and distribute computer lists as appropriate
  • Record requests for patient information from GPs and other Hospitals/Departments.
  • Use of Case Note Management module to record case note movements around the trust.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Date posted

11 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro rata/per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9165-24-10-018

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Knowledge

Essential

  • Confidentiality and an understanding of the Data Protection Act

Qualifications

Essential

  • Educated to GCSE pass level (including English and Mathematics)

Desirable

  • NVQ Level 2 in Customer Service or willingness to work towards

Experience

Essential

  • Previous reception/clerical or customer care experience

Desirable

  • Knowledge of patient administration systems
  • Previous NHS experience
Person Specification

Knowledge

Essential

  • Confidentiality and an understanding of the Data Protection Act

Qualifications

Essential

  • Educated to GCSE pass level (including English and Mathematics)

Desirable

  • NVQ Level 2 in Customer Service or willingness to work towards

Experience

Essential

  • Previous reception/clerical or customer care experience

Desirable

  • Knowledge of patient administration systems
  • Previous NHS experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Joanne Porter

joanne.porter2@nhs.net

Date posted

11 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro rata/per annum

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9165-24-10-018

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Supporting documents

Privacy notice

The Rotherham NHS Foundation Trust's privacy notice (opens in a new tab)