Ward Clerk

The Rotherham NHS Foundation Trust

The closing date is 08 December 2024

Job summary

21 hours per week

An opportunity has arisen for a Band 2 Ward Clerk to join the team on the Childrens Ward and Childrens Assessment Unit (CAU) within The Rotherham NHS Foundation Trust. We care for babies, children, and young people up to 16-18 years old. It is a busy ward caring for a wide range of specialities for medical and surgical patients. We have a large, friendly, and well-established team that provide high quality care to our patients.

We are seeking approachable and dynamic applicants who will work closely with the nursing team to ensure a smooth journey for the children in our care. You must be an excellent communicator as liaising with children, families and the multidisciplinary team is essential. You will have developed IT skills, be motivated, enthusiastic and friendly to meet the needs of the service.

You will work alongside our Ward Clerk team. The hours will be across Monday Saturday, with different shift times between the hours of 07:00 19:30. This can be discussed more at interview. The post holder must be flexible, and be able to swap days to cover other staff members when annual leave or sickness occurs.

Main duties of the job

Maintain records regarding admissions/discharges/ward attenders/appointments, on Meditech system and admission books as appropriate.
Ensure all appropriate documentation is complete and filed correctly.
Ensure that all notes and films are tracked to the relevant department arranging for urgent collection and delivery as required.
General clerical duties, filing, photocopying, obtaining x-rays/case notes etc.
Dealing courteously and effectively with all enquiries (face to face, email and telephone). Taking appropriate action as required or pass on to the relevant person as appropriate.
Liaise with site team and other teams/services and the admissions department with regard to patient admissions, transfers and discharges.
Deal effectively with other departments, making appointments, booking transport etc.
Distribute ward and patients' mail.
Deliver treatment request forms, specimens (outside collection hours) and pharmacy requests to respective departments.
Deal with Estates and PFI partners making requests for maintenance and repairs, and follow up requests.
Follow departmental or standard operational procedures.
Assist with induction of new staff and provide training as appropriate.
Ensuring the confidentiality of patients records in line with Trust and Caldicott guidelines.
Undertaking any training that is required for the safe effective execution of the duties of the post.
Complete safeguarding checks for all patients admitted to the area.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Date posted

28 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro rata/per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9165-24-09-111

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Experience

Essential

Previous experience in an office/reception environment and carrying out these duties.

Qualifications

Essential

Basic literacy & numeracy skills (verbal and written).
Computer and IT skills.

Desirable

Formal IT training, or willingness to undertake.
.

Knowledge

Essential

Knowledge/Experience of using Meditech system.
Understanding of confidentiality policies and GDPR.
Be able to demonstrate an understanding of the role of a ward clerk.

Desirable

Knowledge of NHS systems of work e.g. stores ordering, location of medical notes.

Person Specification

Experience

Essential

Previous experience in an office/reception environment and carrying out these duties.

Qualifications

Essential

Basic literacy & numeracy skills (verbal and written).
Computer and IT skills.

Desirable

Formal IT training, or willingness to undertake.
.

Knowledge

Essential

Knowledge/Experience of using Meditech system.
Understanding of confidentiality policies and GDPR.
Be able to demonstrate an understanding of the role of a ward clerk.

Desirable

Knowledge of NHS systems of work e.g. stores ordering, location of medical notes.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.