Apprentice Administrator

The Rotherham NHS Foundation Trust

The closing date is 29 November 2024

Job summary

The Rotherham Foundation Trust Apprenticeship offers you a work placement for 18 months in Business Administration Level 3. This is based in our Universal Admin Team, located at Rotherham Community Health Centre .

An Apprenticeship is a fantastic opportunity for you to explore the NHS and to begin a journey which will provide an exciting and fulfilling career pathway. As a trust, our people's strategy encourages development, confidence and ability to succeed in a workforce designed to deliver personalised and integrated services for local people.

You must be confident, an excellent communicator, and able to work with existing procedures and processes within the Team. You need an eye for detail and be able to work to tight deadlines. Customer Service experience would also be advantageous.

We are looking to recruit a motivated, high quality individual to join our team, with support from Managers, training providers and the Apprenticeship team, you will be an effective member of your team gaining valuable experience whilst undertaking a programme of further education and development as part of the Apprenticeship. In return, we can offer you a friendly working environment and the necessary support to fulfil this demanding role. If you are shortlisted you will be invited to an interview with a basic assessments. You will be expected to complete the formal training elements of the programme and must not hold a NVQ/QCF/ BTEC level 3 or higher in Business Administration.

Main duties of the job

Work as part of a team providing a full administration service in Universal Administration team. This will include, but is not limited to, the following:

Undertake a variety of administrative and clerical as appropriate. This includes the opening and distribution of post, typing clinical correspondence, data input, answering phones and booking appointments.
Assist in managing various inboxes, responding to basic queries and liaising with clinicians as required.
Liaise with other departments.
Answering telephone queries politely, promptly and in a professional manner.
Dealing with queries as they occur throughout the day and passing on messages promptly to the appropriate parties.
Preparation of resources when required.
Effective use of time management skills to prioritise workload.
Scanning documents and reports for uploading against electronic patient records (EPR)
To sign a learning contract with the training provider and adhere to the agreement.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.