Service Support Manager

Job summary

The Rotherham NHS Foundation Trust Service Manager Care Group 4 An exciting opportunity has arisen to join Care Group 4 within The Rotherham NHS Foundation Trust. The Trust is an acute and community provider. Our Care Group brings together nursing, therapy, medical imaging, medical and support staff to deliver integrated, holistic care working across the Rotherham community. The Care Group delivers the majority of patient care in community settings, either in citizens own homes, care homes or community hubs. The Care Group is a cohesive place to work and employs over 1000 medical, nursing, allied health professional and support staff across 21 different community sites. It covers diverse community adult nursing services including Planned and Unplanned District Nursing, Integrated Rapid Response, Medical Imaging, Specialist nursing teams such as Respiratory, Diabetes, Continence, TB, Cardiac, and Primary ear care and audiology. As a Care Group, we work closely with our PCNs and within Place to develop and enhance services for the population of Rotherham. In order to do so we maintain close working relationships between primary, secondary care, mental health providers, social care providers, hospice and voluntary care providers. The Care Group strives to ensure the best possible outcomes for our patients by addressing acute deterioration, treating acute and ongoing illness and facilitating recovery outside of the hospital setting.

Main duties of the job

This role will provide operational management, advice and support to the division to enable the delivery of performance and business objectives. The role will work alongside Service Manager Lead(s) in ensuring

• Safe effective and efficient overall management and implementation of service delivery
• Delegated responsibility for monitoring and ensuring that agreed service level agreement activity and access targets are understood, met, and, where necessary adjust delivery plans to reflect the achievement of national targets
• Key business, quality, financial, service effectiveness and performance targets are maintained
• Contribution to the development of business cases, bids, project and quality documentation overview documents, to support service development and business planning
• Day to day operational managements of the care support unit providing direct supervision to the administrative staff in the service
• Leading of the scheduling of outpatient clinics and domiciliary visits

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

Woodside Building

Moorgate Road

Rotherham

S60 2TY

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

Woodside Building

Moorgate Road

Rotherham

S60 2TY

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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