Receptionist

The Rotherham NHS Foundation Trust

This job is now closed

Job summary

To provide a clerical and reception support service to patients and the department whilst collecting and recording vital patient-related data on the UECC computer system: Meditech and System 1.

Main duties of the job

Check and update Patient Information
Register new patients
Check EPR system for location of patients to answer general enquires
Accurately record all data fields on EPR (Meditech)
Recognise any conditions/symptoms immediately on patients presenting at reception which require extra treatment and able to act upon this by alerting the appropriate member(s) of staff.
Continued observation of patients in waiting room in case condition deteriorates and condition changes.
Order Ambulances/Transport as required.
Request Patients Case notes and X-rays when necessary.
Deal with Telephone/general enquires using own initiative to understand and deal with problems as they arise.
Ensure that data items do not comply with given definitions are reported to the

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Date posted

11 October 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro rata/per annum

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9165-24-08-029a

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Knowledge

Essential

Computer literate/Teams

Desirable

Knowledge of Electronic Patient Data systems
Basic Knowledge of Medical terminology

Qualifications

Essential

Customer Service NVQ 2

Desirable

Meditech / System 1 Knowledge

Experience

Essential

Experience of working within a Healthcare Environment
Experience of working with a Multi-Disciplinary team

Person Specification

Knowledge

Essential

Computer literate/Teams

Desirable

Knowledge of Electronic Patient Data systems
Basic Knowledge of Medical terminology

Qualifications

Essential

Customer Service NVQ 2

Desirable

Meditech / System 1 Knowledge

Experience

Essential

Experience of working within a Healthcare Environment
Experience of working with a Multi-Disciplinary team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.