Ward Clerk

Job summary

27.5 hours per week

Responsible to the Area Lead Midwife for the provision of efficient, confidential and effective general administration support within Maternity Services.

The post-holder will be the initial point of contact for users of the Service, providing a professional approach when dealing with enquiries and to direct enquiries appropriately.

Undertake a wide range of administrative and clerical duties in respect of providing Maternity care to the population of Rotherham, ensuring recording and monitoring of patient records are in line with service specifications for the service.

Support Maternity staff, ensuring good communication is maintained at all times to provide a high quality service for service users.

Main duties of the job

Answer and deal with telephone enquiries which may be of a confidential nature and deal with visitors, which will require tact and diplomacy. Provide an efficient administrative service covering a wide range of duties. Pull patient notes and ensure these are tracked using the appropriate systems. Input / retrieve information using database as required. Liaise with staff of all disciplines within the multi-agency team, to ensure the smooth running of the service. Maintain good communications with medical staff and others, with regard to patient information

Required to purchase equipment as required. Follow Trust and Departmental policies and procedures. Will be required to rotate between labour ward and Wharncliffe Ward depending on departmental needs Use a number of different IT systems to carry out the above including Meditech, SystmOne and Agresso.

Maintain an effective filing system and ensure appropriate administrative processes are in place and updated in line with change. Provide clerical support to the Department including, scanning, photocopying and circulation of information. Stock checks and replenishment. Keep accurate and complete records in line with legislation, policies and procedures.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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