Apprentice Administrator

Job summary

An exciting opportunity has arisen; We are seeking a flexible individual to join the Universal Administration team for the Children's & Young Peoples Service. The apprentice role will be to support the provision of an efficient and comprehensive administrative support to the Child Health and 0-19 services in Rotherham.

You should be able to communicate with staff at all levels, as well as members of the public with confidence and initiative. You will require good organisational skills and the ability to work as part of a team.

Familiarity of working within a hospital / office environment would be a advantage but not essential.

The successful candidate will be working towards a Business Admin apprenticeship and must achieve set apprenticeship module deadlines.

The Children & Young Peoples Health Directorate is committed to the personal and professional development of the successful candidate.

Further information can be obtained by contacting Anne Pudge, Admin Team Leader, on (01709) 423317.

Main duties of the job

Provide clerical assistance to the department as follows:

• Book appointment over the telephone.
• Support with despatching and distribution of letters
• Sort / distribute incoming and outgoing mail to internal staff, patients and professionals.
• Copy and circulate Paediatric Alerts
• Undertake routine procedures including photocopying as directed.
• There will be a need to deal with telephone enquiries. Should this arise to deal sympathetically, calmly and confidently with telephone enquiries from parents, relatives and other professionals.
• The successful candidate will be working towards a Business Admin apprenticeship and must achieve set apprenticeship module deadlines.
• Ensure equipment is at all times in a satisfactory working condition reporting any faults to the Admin Team Leader.
• Liaise with staff of all disciplines to ensure escalation of problems/issues is expedited to Admin Team Leader to ensure smooth running of the service.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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