Senior Booking Clerk

The Rotherham NHS Foundation Trust

Information:

This job is now closed

Job summary

Part time - 22.50 hours per week

An exciting opportunity has arisen for a part-time Senior Booking Clerk to work within the busy Department of General Surgery at The Rotherham NHS Foundation Trust.

The contracted hours are Wednesday - Friday 8am - 4pm / 9am - 5pm

Main duties of the job

To manage and administer the patient waiting lists for General Surgery, liaising with staff throughout the Trust and working well within a team.

You will need to have outstanding organisational and communication skills and be able to undertake a wide range of clerical duties and work well under pressure and to set deadlines. Excellent IT skills are essential.

For more details about this opportunity please contact Megan Hickson Service Support Manager on -Megan.hickson@nhs.net /01709 427749.

About us

The Rotherham NHS Foundation Trust (TRFT) is a combined acute and community Trust serving our local population of around 270,000 people. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham.

As a Trust we are on a journey to excellence and our people and culture are at the heart of everything we do for patients. In the latest NHS Staff Survey, we are the second most improved Trust in England for would you recommend the Trust as a place to work?, and were one of the most improved for staff engagement overall.

But dont just take our word for it each year hundreds of colleagues receive nominations for our Excellence and Proud awards, showcasing our brilliant people and recognising their achievements. Our people make a difference to the lives of patients every day and we are proud of the improvements we are making.

All of our 5,100 colleagues are key to our improvement journey, and we are continuing to improve our services by upholding the Trusts values of Ambitious, Caring and Together. If you are passionate about making a difference, then please apply to join us on our journey to excellence.

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9165-24-04-028a

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details of the role and responsibilities.

Job description

Job responsibilities

Please see attached Job Description and Person Specification for full details of the role and responsibilities.

Person Specification

Qualifications

Essential

  • 3 GCSEs or equivalent.

Desirable

  • NVQ or equivalent in customer service
  • administration
  • Previous training in/use of Trust in-house systems
  • Training in data protection.

Experience

Essential

  • Working in a customer/patient care environment
  • Working as part of a team
  • Working under own initiative
  • Working under pressure or to meet targets/deadlines

Desirable

  • Maintain effective, accurate and efficient office systems including MediTech
  • Waiting list management
  • Previous NHS experience

Knowledge

Essential

  • Knowledge and understanding of the 18 week policies.
  • Knowledge of national and local access targets
  • Confidentiality
Person Specification

Qualifications

Essential

  • 3 GCSEs or equivalent.

Desirable

  • NVQ or equivalent in customer service
  • administration
  • Previous training in/use of Trust in-house systems
  • Training in data protection.

Experience

Essential

  • Working in a customer/patient care environment
  • Working as part of a team
  • Working under own initiative
  • Working under pressure or to meet targets/deadlines

Desirable

  • Maintain effective, accurate and efficient office systems including MediTech
  • Waiting list management
  • Previous NHS experience

Knowledge

Essential

  • Knowledge and understanding of the 18 week policies.
  • Knowledge of national and local access targets
  • Confidentiality

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Service Support Manager General Surgery

Megan Hickson

Megan.hickson@nhs.net

01709427749

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£22,816 to £24,336 a year Per annum, pro rata

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9165-24-04-028a

Job locations

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD


Supporting documents

Privacy notice

The Rotherham NHS Foundation Trust's privacy notice (opens in a new tab)