The Rotherham NHS Foundation Trust

Apprentice Administrator

Information:

This job is now closed

Job summary

An exciting opportunity has arisen within the Division of Medicine Administration team for an enthusiastic individual to join us as an Apprentice Administrator.The successful candidate must be customer focused, with exceptional communication and interpersonal skills.You will have opportunity to develop the skills that help provide a comprehensive and effective administrative service as well as gaining insight into the provision of education and development within the NHS.To be successful in this role you will possess computer literacy and a good education. For example: excellent interpersonal and IT skills and to include GCSE Maths and English Grade A-C (or equivalent). You must have effective communication skills and be adaptable to meet the service needs.

There are two posts available, one inIM CSU Secretarial & Admin Support and another inIntegrated Medicine Management.

Main duties of the job

Provision of a comprehensive and effective administrative service to support the smooth and efficient running of the CSU, which is part of the high quality service delivered by our busy Division of Medicine.You will be required to work as part of a team, communicating effectively and courteously with a wide range of internal and external personnel using various IT applications and updating training data.

About us

The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values

AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.

CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.

TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.

We are committed to diversity and inclusion, for both our patients and our workforce.

Details

Date posted

11 April 2024

Pay scheme

Other

Salary

£12,480 a year per annum, pro rata

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

C9165-24-03-102

Job locations

Rotherham Nhs Foundation Trust

120 Moorgate Road

Rotherham

South Yorkshire

S60 2TY


Job description

Job responsibilities

Please see attached job description and person specification for full details of the role and responsibilities.

Job description

Job responsibilities

Please see attached job description and person specification for full details of the role and responsibilities.

Person Specification

Knowledge

Essential

  • Knowledge and understanding of the standard range of Microsoft Office Programmes
  • A good understanding of the requirement to respect privacy and maintain confidentiality, acting appropriately and professionally when dealing with any sensitive information

Desirable

  • Knowledge of general office duties

Experience

Desirable

  • Experience of working with members of the public, including dealing with difficult customers
  • Experience of working in a healthcare environment and/or patient care

Qualifications

Essential

  • Good standard of GCSE or equivalent level education including English Grade C, or equivalent (e.g. National Adult Certificate Level 2 Literacy) and Mathematics Grade C or equivalent (e.g. National Adult Certificate Level 1 Numeracy)
  • Willingness to undertake NVQ Level 2 in Customer Service or NVQ Level 3 in Business Administration
  • (Must not hold previous Level 2 or above Apprenticeship in Business and Administration)
  • (Must not hold Level 4 or above qualification (degree, HNC, HND, Foundation degree etc.))

Desirable

  • ECDL or equivalent IT qualification/experience
Person Specification

Knowledge

Essential

  • Knowledge and understanding of the standard range of Microsoft Office Programmes
  • A good understanding of the requirement to respect privacy and maintain confidentiality, acting appropriately and professionally when dealing with any sensitive information

Desirable

  • Knowledge of general office duties

Experience

Desirable

  • Experience of working with members of the public, including dealing with difficult customers
  • Experience of working in a healthcare environment and/or patient care

Qualifications

Essential

  • Good standard of GCSE or equivalent level education including English Grade C, or equivalent (e.g. National Adult Certificate Level 2 Literacy) and Mathematics Grade C or equivalent (e.g. National Adult Certificate Level 1 Numeracy)
  • Willingness to undertake NVQ Level 2 in Customer Service or NVQ Level 3 in Business Administration
  • (Must not hold previous Level 2 or above Apprenticeship in Business and Administration)
  • (Must not hold Level 4 or above qualification (degree, HNC, HND, Foundation degree etc.))

Desirable

  • ECDL or equivalent IT qualification/experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

Rotherham Nhs Foundation Trust

120 Moorgate Road

Rotherham

South Yorkshire

S60 2TY


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

Rotherham Nhs Foundation Trust

120 Moorgate Road

Rotherham

South Yorkshire

S60 2TY


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Service Support Manager

Jacob Watson

jacob.watson@nhs.net

Details

Date posted

11 April 2024

Pay scheme

Other

Salary

£12,480 a year per annum, pro rata

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

C9165-24-03-102

Job locations

Rotherham Nhs Foundation Trust

120 Moorgate Road

Rotherham

South Yorkshire

S60 2TY


Supporting documents

Privacy notice

The Rotherham NHS Foundation Trust's privacy notice (opens in a new tab)