Junior IT Systems Trainer

The Rotherham NHS Foundation Trust

Information:

This job is now closed

Job summary

The Rotherham NHS Trust is a digitally mature organisation with two Electronic Patient Records, MEDITECH and SystmOne. The Trust has a fantastic digital offer and as such was, along with our partners across Rotherham, the only place to be awarded Digital Aspirant Funding to continue development of this digital offer.The Health Informatics Directorate is looking for a highly motivated and enthusiastic individual to join our busy IT Training Team as a Junior IT Systems Trainer.You will be responsible for developing high quality subject knowledge and support the team to develop eLearning, videos, and support materials to meet the needs of the Trust.Providing excellent customer care, you will be supporting staff to use clinical IT Systems including providing training in the classroom.You will be supporting your manager in producing training schedules and other service delivery duties including daily supervision of the training administrator.This role could be your first step to a training career or support your existing career in training in an exciting and friendly team. We value professionalism and will provide membership to a professional body for the first year.Due to the banding of this role, Visa support will be unavailable.Interviews will be held in person on Thursday 11 January 2024.For further information, please contact Wendy Herman, IT Training Manager via email on w.herman@nhs.net

Main duties of the job

This role will support the IT Training Team in all their service delivery. Hands on classroom delivery is important to us and this role will develop over time a selection of courses to deliver. Personable soft skills, clear communication, a desire to teach and inner confidence are essential for this role.eLearning and Videos are a main part of our delivery plan and in house training will be provided to achieve this production. Attention to detail and ability to use authoring software is required.Effective customer support requires clinical systems knowledge, and this role will learn the two EPRs SystmOne and Meditech and to apply their knowledge in a safe and clear way. The ability to learn a range of software accurately is essential and in return, the satisfaction of helping a customer should be a key driver for this applicant.Microsoft Office is supported by out team and used daily in our work. Office365 tools such as Microsoft Teams, Forms and PowerAutomate as well as Excel/Word etc. We require a confident user of this software who is willing to learn to help users and the team.Service delivery duties also include scheduling courses, providing accurate record keeping, producing reports and some secretariat duties. Daily supervision of the administrator is included. This requires accuracy, diligence and team working

About us

The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values

AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.

CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.

TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.

We are committed to diversity and inclusion, for both our patients and our workforce.

Date posted

15 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9165-23-12-048

Job locations

Woodside Building

Moorgate Road

Rotherham

S60 2TY


Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details of the role and responsibilities

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details of the role and responsibilities

Person Specification

Qualifications

Essential

  • Maths and English GCSE (or similar).
  • Level 4 qualification (HND, diploma or equivalent) in relevant technical/administrative or training subject (or equivalent occupational/professional experience)
  • ICT Skills at Level 3 (or equivalent professional experience)

Desirable

  • Training Qualification at entry level or be willing to work towards in first year.

Experience

Essential

  • Experience of working in a team and managing relationships,
  • communications with other teams / users / suppliers
  • Customer Service experience.

Desirable

  • Experience of NHS EPR Systems
  • Experience of NHS
  • Experience of training/coaching/developing others
  • Experience of creating digital learning aids eLearning/Videos/Guides)

knowledge

Essential

  • Knowledge of Microsoft Office
  • Knowledge of IT systems and hardware
  • Customer Services techniques
  • Knowledge and understanding of administration of EPR systems.

Desirable

  • Knowledge of Teaching and Learning Techniques
Person Specification

Qualifications

Essential

  • Maths and English GCSE (or similar).
  • Level 4 qualification (HND, diploma or equivalent) in relevant technical/administrative or training subject (or equivalent occupational/professional experience)
  • ICT Skills at Level 3 (or equivalent professional experience)

Desirable

  • Training Qualification at entry level or be willing to work towards in first year.

Experience

Essential

  • Experience of working in a team and managing relationships,
  • communications with other teams / users / suppliers
  • Customer Service experience.

Desirable

  • Experience of NHS EPR Systems
  • Experience of NHS
  • Experience of training/coaching/developing others
  • Experience of creating digital learning aids eLearning/Videos/Guides)

knowledge

Essential

  • Knowledge of Microsoft Office
  • Knowledge of IT systems and hardware
  • Customer Services techniques
  • Knowledge and understanding of administration of EPR systems.

Desirable

  • Knowledge of Teaching and Learning Techniques

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

Woodside Building

Moorgate Road

Rotherham

S60 2TY


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

Woodside Building

Moorgate Road

Rotherham

S60 2TY


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Wendy Herman

w.herman@nhs.net

Date posted

15 December 2023

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9165-23-12-048

Job locations

Woodside Building

Moorgate Road

Rotherham

S60 2TY


Supporting documents

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