Receptionist/Administrator

Job summary

12 Month Fixed term post.

21.44 hours per week.

Job overview

Responsible to the Administration Team Leader for the provision of efficient, confidential and effective general administration support within Sexual Health.The post-holder will be the initial point of contact for users of the Service, providing a professional approach when dealing with enquiries and to direct enquiries appropriately

Main duties of the job

Undertake a wide range of administrative and clerical duties in respect of providing sexual health services to the population of Rotherham, ensuring recording and monitoring of patient records are in line with service specifications for the service.Support Sexual Health professionals, ensuring good communication is maintained at all times to provide a high quality service for service users

About us

The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values

AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.

CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.

TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.

We are committed to diversity and inclusion, for both our patients and our workforce.

Job description

Job responsibilities

Please see attached the job description and person specification for the full details about the role and the responsibilities.

Person Specification

Experience

Essential

• Experience of carrying out administration work and providing secretarial support.
• Experience of working in a busy office environment .
• Within the relevant area.

Knowledge

Essential

• Knowledge of secretarial procedures.
• Understanding of database / spreadsheet administration.
• Working knowledge of internet / intranet and e-mail.
• Demonstrable experience in the use of Microsoft word processing and spreadsheet packages.
• Recent experience using a data base.
• Previous experience of electronic booking systems.

Qualifications

Essential

• Good standard of education Minimum of GCSE Maths and English.
• High standard of word processing skills to RSA III word processing or equivalent.
• Qualifications in Access databases and/or Excel spreadsheets.
• ECDL or equivalent

Desirable

• Working towards NVQ Level 3 Customer Service/Business Admin or the equivalent.