Ward Support Volunteers

Job summary

The Rotherham NHS Foundation Trust is looking at recruiting ward based volunteers to enhance our patient experience and support staff.

We are looking for people with the following attributes:

• Ability to communicate with all groups of people
• Friendly and approachable

Volunteering shifts are available on weekdays, evenings, and weekends.

Our minimum age requirement is 18 years Skills:

• Ability to communicate with all groups of people, able to listen and follow instructions
• Able to work alongside ward staff and other volunteers as part of a team or on their own.

An Enhanced DBS is required for volunteers on our Children's Wards. Training will be provided

Times - Mon Sun AM PM EVE

Please do not apply on NHS Jobs. If you are interested, please contact Mavis Francis.

Main duties of the job

As a Ward Support Volunteer, based on one of our wards assisting with non-clinical tasks. This role involves but is not limited to:

• Meeting and Greeting patients and visitors when they arrive on the ward.
• Helping patients complete Friends and Family feedback forms.
• Taking samples to the labs when requested by staff.
• Taking and collecting prescriptions to the pharmacy.
• Assisting ward clerks with filing and answering the telephone/door system
• Sitting and talking to patients when appropriate.
• Assisting the ward staff with meal distribution at meal times to ensure a quick, safe meal service (NB - not assisting patients with feeding).
• Helping patients cut up food, clearing meal trays
• Making and providing refreshments for patients and families
• Photocopy, laminate and support with putting up ward displays
• Escort families to other departments within the hospital i.e. x-ray
• Supporting staff with general ward housekeeping
• Companionship for patients who may not have visitors.

To undertake any other duties that may be appropriate in respect of a Ward Support Volunteer.

Please do not apply via NHS Jobs. If you are interested please contact Mavis Francis for an application form

Mavis Francis, Voluntary Services Coordinator

mavis.francis3@nhs.net

Telephone 01709 424329

Mobile:07752445875

About us

The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values

AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.

CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.

TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.

We are committed to diversity and inclusion, for both our patients and our workforce.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

The Rotherham Nhs Foundation Trust

Moorgate Road

Rotherham

South Yorkshire

S60 2UD

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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