The Rotherham NHS Foundation Trust

Receptionist/Clerical Assistant

Information:

This job is now closed

Job summary

22.5 hours/week working Mon-Fri 4pm-8.30pm (subject to change)

An opportunity has arisen for a Clerical Officer to join the administration team in Acute Medicine.

This is a demanding role which requires a high level of accuracy and the ability to keep calm under pressure, ensuring patient information and movement is captured in real time alongside other administrative duties.

Excellent communication skills are a must, as well as a positive attitude and a strongly held commitment to high standards of service delivery in order for our patients to have the best possible experience.

The successful candidate must be able to work a variable rota which will include days, nights, weekends and public holidays.

Please note: This role is based in a clinical area.

Main duties of the job

To provide a comprehensive reception service and administrative support across the Acute Medicine footprint. This includes the Acute Medical Unit (AMU), Short Stay Unit (SSU) and Same Day Emergency Care (SDEC).

About us

The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values

AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.

CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.

TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.

We are committed to diversity and inclusion, for both our patients and our workforce.

Details

Date posted

23 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9165-23-07-030b

Job locations

Rotherham Nhs Foundation Trust

120 Moorgate Road

Rotherham

South Yorkshire

S60 2TY


Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details of the role and responsibilities.

Job description

Job responsibilities

Please see the attached Job Description and Person Specification for full details of the role and responsibilities.

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent. Maths and English at grade C or above (or equivalent) or equivalent/demonstrable experience.

Experience

Essential

  • Previous experience of working in a customer service environment/with members of the public

Desirable

  • Previous experience of working within the NHS or other healthcare setting
  • Training/experience using Meditech (EPR system)

Knowledge

Essential

  • Working knowledge of Microsoft packages i.e. Outlook, Word, Excel
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent. Maths and English at grade C or above (or equivalent) or equivalent/demonstrable experience.

Experience

Essential

  • Previous experience of working in a customer service environment/with members of the public

Desirable

  • Previous experience of working within the NHS or other healthcare setting
  • Training/experience using Meditech (EPR system)

Knowledge

Essential

  • Working knowledge of Microsoft packages i.e. Outlook, Word, Excel

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

Rotherham Nhs Foundation Trust

120 Moorgate Road

Rotherham

South Yorkshire

S60 2TY


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

Rotherham Nhs Foundation Trust

120 Moorgate Road

Rotherham

South Yorkshire

S60 2TY


Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Admin Team Leader

Sara Hancock

sara.hancock@nhs.net

01709427606

Details

Date posted

23 November 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

C9165-23-07-030b

Job locations

Rotherham Nhs Foundation Trust

120 Moorgate Road

Rotherham

South Yorkshire

S60 2TY


Supporting documents

Privacy notice

The Rotherham NHS Foundation Trust's privacy notice (opens in a new tab)