Booking Clerk
This job is now closed
Job summary
PATIENT ACCESS CONTACT CENTRE
BAND 2 ADMIN/CLERICAL ASSISTANT
Various Positions Full/Part Time
Fixed Term
If you are a motivated individual, who wishes to be part of a team that supports the Trust in the day-to-day delivery of excellent patient care, you may wish to apply for the post of Booking Clerk.
The post will be located in the Contact Centre at Woodside.
The post holders main duties will be to responsible for the provision of an efficient and comprehensive referral management and outpatient booking service to patients, ensuring a high level of customer care and maintaining confidentiality at all times.
For further information and informal discussion please contact Contact Centre Operations Manager -Ashley Spencer Ext: 3316 .
Main duties of the job
Maintain a high standard of customer services at all time
Working in a busy contact centre
Answering telephones
Booking Appointments
About us
The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values
AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.
CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.
TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.
We are committed to diversity and inclusion, for both our patients and our workforce.
Details
Date posted
28 June 2023
Pay scheme
Agenda for change
Band
Band 2
Salary
£22,383 a year
Contract
Fixed term
Duration
12 months
Working pattern
Full-time, Part-time
Reference number
C9165-23-06-055
Job locations
Woodside Building
Moorgate Road
Rotherham
S60 2TY
Employer details
Employer name
The Rotherham NHS Foundation Trust
Address
Woodside Building
Moorgate Road
Rotherham
S60 2TY
Employer's website
https://www.therotherhamft.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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