Booking Clerk

Job summary

PATIENT ACCESS CONTACT CENTRE

BAND 2 ADMIN/CLERICAL ASSISTANT

Various Positions Full/Part Time

Fixed Term

If you are a motivated individual, who wishes to be part of a team that supports the Trust in the day-to-day delivery of excellent patient care, you may wish to apply for the post of Booking Clerk.

The post will be located in the Contact Centre at Woodside.

The post holders main duties will be to responsible for the provision of an efficient and comprehensive referral management and outpatient booking service to patients, ensuring a high level of customer care and maintaining confidentiality at all times.

For further information and informal discussion please contact Contact Centre Operations Manager -Ashley Spencer Ext: 3316 .

Main duties of the job

Maintain a high standard of customer services at all time

Working in a busy contact centre

Answering telephones

Booking Appointments

About us

The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values

AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.

CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.

TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving.

We are committed to diversity and inclusion, for both our patients and our workforce.

Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

Woodside Building

Moorgate Road

Rotherham

S60 2TY

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

The Rotherham NHS Foundation Trust

Address

Woodside Building

Moorgate Road

Rotherham

S60 2TY

Employer's website

https://www.therotherhamft.nhs.uk/ (Opens in a new tab)

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