EPR Services Administrator

The Rotherham NHS Foundation Trust

This job is now closed

Job summary

The Rotherham NHS Trust is a digitally mature organisation with two Electronic Patient Records, MEDITECH and SystemOne. This is an exciting opportunity to join the EPR Services team as we work towards the Trust’s Digital Strategy. Health Informatics values personal development and actively promotes attending courses and other learning opportunities. Professionalism is valued and new staff will benefit from membership of a professional body.

This maternity leave vacancy is for their Administrator, with focus on supporting the IT Training service with their admin duties. The successful candidate will be confident and wish to deliver good standards of customer care as this role is the primary contact for the IT Training Service. They will be a clear communicator and computer literate as most of this role is PC based.

Full in-house training will be provided, and the role does allow for hybrid working. Flexible working requests will also be considered.

This would be an ideal secondment opportunity for anyone looking to have experience within EPR Services department

Main duties of the job

To provide a full range of administrative support to the EPR Services team including secretariat support for meetings.

To be the front facing person of the IT Training Service, provide excellent customer service when facilitate bookings and enquiries.

To schedule training courses efficiently, and with an excellent working knowledge of the training provision, working together with the Trainers on a daily basis.

To provide direct support to customers on an appropriate range of Microsoft Office and EPR functions.

About us

The Rotherham NHS Foundation Trust is a combined acute and community Trust serving a population of over 260,000 with over 4,500 staff. Our vision is to always act the right way and be proud to provide exceptional healthcare to the communities of Rotherham. We are working successfully with partners across South Yorkshire as part of the Integrated Care System Board where we are leading and collaborating in several key work streams and service areas, including workforce development. We combine our patient first approach with innovation and care against a backdrop of system working, as encapsulated in our Trust values

AMBITIOUS - We set high standards for the services we deliver. We aim to be an outstanding Trust and we are enthusiastic about delivering excellent health care for our patients.

CARING - We embrace the importance of giving the highest possible quality of care for our patients. We also care for each other as colleagues and for the community, our resources, our environment and our future.

TOGETHER - We value the importance of working together with patients, carers and families to ensure that we provide high quality patient centred care. We are committed to working with partners and stakeholders across Rotherham, South Yorkshire and Bassetlaw to develop sustainable services for the population we serve. Getting the right leaders in the Trust is critical to achieving

Date posted

17 June 2022

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,870 to £19,918 a year

Contract

Fixed term

Duration

12 months

Working pattern

Full-time, Flexible working

Reference number

C9165-22-05-011a

Job locations

Moorgate Road

Rotherham

S60 2UD

Job description

Job responsibilities

Please see attached Job description and person specification for full details about the role and responsibilities.

Job description

Job responsibilities

Please see attached Job description and person specification for full details about the role and responsibilities.

Person Specification

Qualifications

Essential

Administrative qualification at Level 2 (such as NVQ Level 2 in Business
Administration) or willing to work towards it in first year.
ICT Skills at Level 2 or willing to work towards it in first year.

Knowledge

Essential

Basic computer skills
Basic knowledge of IT Office Systems (Outlook/ NHS Net Email, Word, Excel, PowerPoint, Internet Explorer)

Desirable

Knowledge of admin working processes and procedures

Experience

Essential

Demonstrates and understanding of customer care
Experience of working in a team and managing relationships, communications with other teams / users / suppliers

Skills and Abilities

Essential

Ability to work on own initiative, demonstrating appropriate troubleshooting and escalation methods
Proven communication skills in a variety of ways suitable to the situations of a busy working environment.
Ability to organisational own work and workflow of a team in an effective way.
Ability to work as part of a team
Demonstrates basic keyboard skills

Person Specification

Qualifications

Essential

Administrative qualification at Level 2 (such as NVQ Level 2 in Business
Administration) or willing to work towards it in first year.
ICT Skills at Level 2 or willing to work towards it in first year.

Knowledge

Essential

Basic computer skills
Basic knowledge of IT Office Systems (Outlook/ NHS Net Email, Word, Excel, PowerPoint, Internet Explorer)

Desirable

Knowledge of admin working processes and procedures

Experience

Essential

Demonstrates and understanding of customer care
Experience of working in a team and managing relationships, communications with other teams / users / suppliers

Skills and Abilities

Essential

Ability to work on own initiative, demonstrating appropriate troubleshooting and escalation methods
Proven communication skills in a variety of ways suitable to the situations of a busy working environment.
Ability to organisational own work and workflow of a team in an effective way.
Ability to work as part of a team
Demonstrates basic keyboard skills