Nottingham University Hospitals NHS Trusts

Chief Pharmacy Technician – Clinical Trials

The closing date is 30 March 2026

Job summary

Working with an innovative and highly motivated pharmacy clinical trials team, this role will be responsible for the day to day operational management and organisation of the pharmacy clinical trials technical service across all NUH sites

The post holder will also in conjunction with the Assigned Specialist Clinical Trials support the set-up and manage a dedicated portfolio of specialist clinical trials (e.g. ATIMP and/or complex study set ups)

Main duties of the job

Under the leadership and direction of the Advanced Pharmacy Technician Research and Innovation (R&I), the post holder will be responsible for

The day to day operational management and organisation of the pharmacy clinical trials technical service across all NUH sites.

Managing operational priorities, using available resources effectively and efficiently

Overseeing processes relating to the financial and management of clinical trials

Ensuring compliance with ICH-GCP guidelines, clinical trial regulations, the research governance frameworks and other relevant guidelines and policies

Identifying, planning and developing new opportunities for clinical trial services and providing advice and support for on-going services

The post holder will be expected to work at both the City and Queens Medical Centre Campus

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

The Pharmacy Clinical trials Team is a dedicated and hard working team delivering research to participants at Nottingham University Hospitals. Working cross town the post holder will be part of a team of specialist Pharmacists, pharmacy technicians and assistants ensuring studies are set up and delivered safely to participants in a timely manner.

Details

Date posted

20 March 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-7820089

Job locations

Queen's Medical Centre campus / City Hospital campus

Derby Road / Hucknall Road

Nottingham

NG7 2UH


Job description

Job responsibilities

Key job responsibilities

Clinical Trials Service Delivery, Governance and Development

To be responsible for the day to day operational management and organisation of the pharmacy clinical trials technical service across all NUH sites.

To manage operational priorities within pharmacy clinical trials, using available resources effectively and efficiently

To ensure compliance with ICH-GCP guidelines, clinical trial regulations, the research governance frameworks and other relevant guidelines and policies

To support the identification, planning and development of new opportunities for clinical trial services and provide advice and support for on-going services

To have an understanding of and contribute to development and implementation of the Medicines for Human Use (Clinical Trials) Regulations 2004 with relation to documentation, storage, handling and good clinical practice.

To ensure all records (including environmental monitoring) and working practices are to the standards expected under Good Manufacturing Practice (GMP), ICH-GCP and the Research Governance Framework, through audit and other means

To lead on maintaining and developing Clinical Trials SOPs to ensure that all medicines research within the Trust is conducted in accordance with the relevant legislation and guidelines.

To oversee the work of other clinical trial pharmacy technicians in the setting up of clinical trials for the relevant speciality area in conjunction with the Assigned Specialist Clinical Trials Pharmacist and to set-up and manage a dedicated portfolio of specialist clinical trials (e.g. ATIMP and/or complex study set ups)

To oversee clinical trial technicians and assistants in maintaining trial records and stock

To assist in the investigation and management of internal and external clinical trial complaints from Sponsors and ensure that service improvements are implemented where appropriate.

To support clinical governance for clinical trials and management of processing Datix incident forms, and participate in investigation of, including follow-up and producing reports where appropriate for pharmacy clinical trial incidents including completing root cause analysis. To provide regular feedback to pharmacy staff of all incidents and complaints, ensuring all staff are aware of changes in practice arising from lessons learned

support the delivery of an efficient, quality pharmacy clinical trials service to research teams, patients and clinical trial sponsor

To work collaboratively with the Principal Pharmacist Research and Innovative treatments, Advanced Pharmacy Technician R&I and Specialist Clinical Trials Pharmacists, to meet the inspection requirements of trial facilitators and study auditors, as well as MHRA GCP inspectors.

To participate in the R&I department GCP Audit/Monitoring Programme for clinical trials managed by clinical trials pharmacy

Completing KPI data to facilitate monthly pharmacy clinical trials reports.

Financial Resource Management

To ensure the claim mechanism for drug costs is completed and all invoices are generated in a timely manner

To oversee and coordinate the monitoring and pursuit of outstanding finance owed by trial sponsors, reporting back to the Advanced Pharmacy Technician R&I.

To document and monitor workload and trials income reporting and escalating to the Advanced Pharmacy Technician R&I.

Staff Management and training

To lead, manage and act as a role model for the Pharmacy Technicians and Assistants, support staff

To be responsible for performance management and sickness absence management of direct line reports and support line managers with their team through the process.

In conjunction with the Advanced Pharmacy Technician R&I, to review vacancies as they arise and undertake the recruitment and selection of staff once the reviews have been completed.

To ensure that new staff receive comprehensive local induction and assessment in clinical trials dispensary and supply processes.

To assist the Advanced Pharmacy Technician R&I and the Specialist Clinical Trial Pharmacists in the development and maintenance of a structured package of training material for clinical trials. To be involved in training other healthcare professionals with respect to pharmaceutical issues as required.

To undertake development in project management such as completing the LEO course and leading on projects to develop the pharmacy clinical trials team.

To collaborate with R&I teams to support service development objectives.

To delegate to senior pharmacy clinical trials technicians in the role out of service development projects and SOP review.

Research and Development and Networking

To undertake and participate in research delivery.

To actively evaluate and integrate research evidence into practice to develop and improve pharmacy services within the directorate and the department.

To support the forging of links, both nationally and regionally to share and promote best practice

To develop and maintain close working relationships with key stakeholders involved with clinical trials both within NUH (eg R&I staff and Research active clinicians) and with trial sponsors.

Job description

Job responsibilities

Key job responsibilities

Clinical Trials Service Delivery, Governance and Development

To be responsible for the day to day operational management and organisation of the pharmacy clinical trials technical service across all NUH sites.

To manage operational priorities within pharmacy clinical trials, using available resources effectively and efficiently

To ensure compliance with ICH-GCP guidelines, clinical trial regulations, the research governance frameworks and other relevant guidelines and policies

To support the identification, planning and development of new opportunities for clinical trial services and provide advice and support for on-going services

To have an understanding of and contribute to development and implementation of the Medicines for Human Use (Clinical Trials) Regulations 2004 with relation to documentation, storage, handling and good clinical practice.

To ensure all records (including environmental monitoring) and working practices are to the standards expected under Good Manufacturing Practice (GMP), ICH-GCP and the Research Governance Framework, through audit and other means

To lead on maintaining and developing Clinical Trials SOPs to ensure that all medicines research within the Trust is conducted in accordance with the relevant legislation and guidelines.

To oversee the work of other clinical trial pharmacy technicians in the setting up of clinical trials for the relevant speciality area in conjunction with the Assigned Specialist Clinical Trials Pharmacist and to set-up and manage a dedicated portfolio of specialist clinical trials (e.g. ATIMP and/or complex study set ups)

To oversee clinical trial technicians and assistants in maintaining trial records and stock

To assist in the investigation and management of internal and external clinical trial complaints from Sponsors and ensure that service improvements are implemented where appropriate.

To support clinical governance for clinical trials and management of processing Datix incident forms, and participate in investigation of, including follow-up and producing reports where appropriate for pharmacy clinical trial incidents including completing root cause analysis. To provide regular feedback to pharmacy staff of all incidents and complaints, ensuring all staff are aware of changes in practice arising from lessons learned

support the delivery of an efficient, quality pharmacy clinical trials service to research teams, patients and clinical trial sponsor

To work collaboratively with the Principal Pharmacist Research and Innovative treatments, Advanced Pharmacy Technician R&I and Specialist Clinical Trials Pharmacists, to meet the inspection requirements of trial facilitators and study auditors, as well as MHRA GCP inspectors.

To participate in the R&I department GCP Audit/Monitoring Programme for clinical trials managed by clinical trials pharmacy

Completing KPI data to facilitate monthly pharmacy clinical trials reports.

Financial Resource Management

To ensure the claim mechanism for drug costs is completed and all invoices are generated in a timely manner

To oversee and coordinate the monitoring and pursuit of outstanding finance owed by trial sponsors, reporting back to the Advanced Pharmacy Technician R&I.

To document and monitor workload and trials income reporting and escalating to the Advanced Pharmacy Technician R&I.

Staff Management and training

To lead, manage and act as a role model for the Pharmacy Technicians and Assistants, support staff

To be responsible for performance management and sickness absence management of direct line reports and support line managers with their team through the process.

In conjunction with the Advanced Pharmacy Technician R&I, to review vacancies as they arise and undertake the recruitment and selection of staff once the reviews have been completed.

To ensure that new staff receive comprehensive local induction and assessment in clinical trials dispensary and supply processes.

To assist the Advanced Pharmacy Technician R&I and the Specialist Clinical Trial Pharmacists in the development and maintenance of a structured package of training material for clinical trials. To be involved in training other healthcare professionals with respect to pharmaceutical issues as required.

To undertake development in project management such as completing the LEO course and leading on projects to develop the pharmacy clinical trials team.

To collaborate with R&I teams to support service development objectives.

To delegate to senior pharmacy clinical trials technicians in the role out of service development projects and SOP review.

Research and Development and Networking

To undertake and participate in research delivery.

To actively evaluate and integrate research evidence into practice to develop and improve pharmacy services within the directorate and the department.

To support the forging of links, both nationally and regionally to share and promote best practice

To develop and maintain close working relationships with key stakeholders involved with clinical trials both within NUH (eg R&I staff and Research active clinicians) and with trial sponsors.

Person Specification

Training and Qualifications

Essential

  • NVQ Level 3 / BTEC in Pharmacy Services or equivalent
  • General Pharmaceutical Council Registered Pharmacy Technician (or ability to register)
  • Current Pharmacy accuracy checking validation / qualification
  • Evidence of commitment to ongoing learning and personal development
  • Previous post-qualification experience of working in a large busy hospital Pharmacy department

Desirable

  • Management qualification, or equivalent relevant experience demonstrated by acting in a senior role responsible for managing staff, services or resources (equivalent to degree level).

Experience

Essential

  • Previous post-qualification experience of working in a large Pharmacy Dispensary department
  • Relevant experience in a senior technician role responsible for managing staff, services or resources
  • Knowledge of Good Clinical Practice (GCP) and Good Manufacturing Practice (GMP) Research Governance framework and legal/regulatory environment for medicines and clinical trials
  • Substantial experience working within a Clinical Trials Environment

Desirable

  • Current familiarity with MHRA standards and other regulatory authority.
  • Knowledge of governance and risk management processes relating to the provision of Pharmacy services gained through relevant post-qualification experience

Communication and Relationship skills

Essential

  • Good communication skills with multi-disciplinary team members and pharmacy healthcare professionals.
  • Teaching and Training Skills with the ability to develop others.

Desirable

  • Interviewing/appraisal skills and experience.

Analytical and Judgement Skills

Essential

  • Accuracy and attention to detail
  • Able to assess and minimise risk in dispensary services

Planning and Organisation Skills

Essential

  • Good organisational skills - able to prioritise, direct, coordinate and motivate others
  • Proven effective time-management - having a planned and logical approach and the ability to work to deadlines, even when under pressure
  • Proven ability in successfully implementing change and change management

Desirable

  • Evidence of project management

Physical Skills

Essential

  • Competent ICT skills - Office, including spreadsheets, databases, pharmacy systems, and web based programmes
Person Specification

Training and Qualifications

Essential

  • NVQ Level 3 / BTEC in Pharmacy Services or equivalent
  • General Pharmaceutical Council Registered Pharmacy Technician (or ability to register)
  • Current Pharmacy accuracy checking validation / qualification
  • Evidence of commitment to ongoing learning and personal development
  • Previous post-qualification experience of working in a large busy hospital Pharmacy department

Desirable

  • Management qualification, or equivalent relevant experience demonstrated by acting in a senior role responsible for managing staff, services or resources (equivalent to degree level).

Experience

Essential

  • Previous post-qualification experience of working in a large Pharmacy Dispensary department
  • Relevant experience in a senior technician role responsible for managing staff, services or resources
  • Knowledge of Good Clinical Practice (GCP) and Good Manufacturing Practice (GMP) Research Governance framework and legal/regulatory environment for medicines and clinical trials
  • Substantial experience working within a Clinical Trials Environment

Desirable

  • Current familiarity with MHRA standards and other regulatory authority.
  • Knowledge of governance and risk management processes relating to the provision of Pharmacy services gained through relevant post-qualification experience

Communication and Relationship skills

Essential

  • Good communication skills with multi-disciplinary team members and pharmacy healthcare professionals.
  • Teaching and Training Skills with the ability to develop others.

Desirable

  • Interviewing/appraisal skills and experience.

Analytical and Judgement Skills

Essential

  • Accuracy and attention to detail
  • Able to assess and minimise risk in dispensary services

Planning and Organisation Skills

Essential

  • Good organisational skills - able to prioritise, direct, coordinate and motivate others
  • Proven effective time-management - having a planned and logical approach and the ability to work to deadlines, even when under pressure
  • Proven ability in successfully implementing change and change management

Desirable

  • Evidence of project management

Physical Skills

Essential

  • Competent ICT skills - Office, including spreadsheets, databases, pharmacy systems, and web based programmes

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queen's Medical Centre campus / City Hospital campus

Derby Road / Hucknall Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queen's Medical Centre campus / City Hospital campus

Derby Road / Hucknall Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Advanced Pharmacy Technician Research&Innovation

Laura Kirk

laura.kirk17@nhs.net

01159194450

Details

Date posted

20 March 2026

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

164-7820089

Job locations

Queen's Medical Centre campus / City Hospital campus

Derby Road / Hucknall Road

Nottingham

NG7 2UH


Supporting documents

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