Job summary
Digital Services are looking to recruit an RPA Developer on a fixed term contract working 37.5 hours per week. This role is part of the wider Digital Products Team and as such will be an exciting and challenging position which will make a difference to staff and patients across Nottinghamshire.
This role primarily involves supporting the automation redevelopment for processes impacted by the delivery of a new Electronic Patient Record (EPR) solution. You will be responsible for redesigning, building and developing existing automations that need to be ported over to the new EPR system. Additionally this role involves the end-to-end lifecycle of Robotic Process Automation (RPA) solutions, ensuring they align with NUH's automation standards and support the organisational operational goals.
Main duties of the job
In addition to the below summaryyou need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
The post holder will be responsible for ensuring that automation projects are planned and implemented effectively, and that all changes to automations are done in a controlled and planned way, in adherence to the Digital Services Change Request Policy. You will become a subject matter expert for a number of automation solutions for the Trust and also will be expected to take the lead on larger projects with support from the wider RPA Team.
This is a role that opens many opportunities throughout the Trust through exposure to a wide range of staff and processes. You would be involved from scoping to delivery in this fast-paced environment.
About us
NUH has over 18,000 staff and believes in helping those staff constantly improve their skills and knowledge. This is an exciting time to be part of Digital Services at NUH as we embark on the replacement of our existing EPR systems and deploy digital solutions which will support our staff and process for the next 5 - 10 years.
A significant proportion of the RPA team will continue to work from home using loaned NUH equipment. However, there is an ongoing expectation for team members to be on-site at City and QMC hospitals, and to travel between sites as required. A free Medilink bus service is available for staff to support this travel. NUH is currently reviewing its blended working arrangements, and future requirements may include increased on-site presence depending on operational needs.
Job description
Job responsibilities
Lead on the implementation and delivery of Robotic Process Automation (RPA) solutions across the Trust, supporting both non-clinical and clinical teams.
Gain exposure to a range of automation technologies, processes, and strategies.
Apply your technical knowledge and continue to develop your career in automation.
Be part of a dedicated and welcoming team and enjoy a diverse, interesting and challenging role in a fast moving environment.
Provide continued support to existing automation solutions and ensure their smooth operation.
Work with departments across the Trust to ensure all automation projects are correctly scoped and align with operational needs.
Undertake extensive testing of automation solutions prior to deployment to ensure they meet quality standards.
Job description
Job responsibilities
Lead on the implementation and delivery of Robotic Process Automation (RPA) solutions across the Trust, supporting both non-clinical and clinical teams.
Gain exposure to a range of automation technologies, processes, and strategies.
Apply your technical knowledge and continue to develop your career in automation.
Be part of a dedicated and welcoming team and enjoy a diverse, interesting and challenging role in a fast moving environment.
Provide continued support to existing automation solutions and ensure their smooth operation.
Work with departments across the Trust to ensure all automation projects are correctly scoped and align with operational needs.
Undertake extensive testing of automation solutions prior to deployment to ensure they meet quality standards.
Person Specification
Planning and Organisation Skills
Essential
- Demonstrates the ability to lead and contribute to automation projects, taking responsibility for their specific areas of expertise and managing their deliverables effectively
- Proven ability to support and evaluate the performance of team members, including providing constructive feedback to ensure project objectives are met
- Committed to continuous personal development, staying up to date with advancements in automation technologies and methodologies
Analytical and Judgement Skills
Essential
- Demonstrates strong analytical and problem-solving skills, particularly in assessing process suitability for automation
Desirable
- Proven ability to evaluate the impact of proposed automation changes, including interpreting the effects on business processes, systems, and stakeholders
Communication and Relationship Skills
Essential
- Excellent communication skills, both written and oral, including the ability to present technical concepts to non-technical stakeholders
- Ability to produce clear, concise, and accessible process documentation, including Process Definition Documents (PDDs) and Solution Design Documents (SDDs)
- Customer-focused approach, with proven ability to create, build, and maintain effective working relationships with diverse stakeholders
- Demonstrates strong customer care and commitment to delivering high-quality, reliable automation solutions
- Proven ability to manage conflicting demands and prioritise tasks to meet automation delivery deadlines
- Ability to produce concise, clear technical and non-technical reports to support automation delivery and governance
Experience
Essential
- Detailed knowledge and awareness of process automation use cases and their application within a healthcare setting
- Proven experience in analysing, designing, and implementing RPA solutions using Blue Prism (or equivalent tools)
- Experience coordinating or managing the deployment of automation solutions, including configuration updates and version control
- Proven experience working with technical and non-technical teams, including SMEs and stakeholders, to understand, document, and optimise processes
Training and Qualifications
Essential
- Educated to degree level in relevant discipline (e.g., IT, Computer Science, Digital Technologies) OR equivalent experience
- Evidence of continuing professional development
- Trained in RPA development tools
Desirable
- Blue Prism certification (or equivalent RPA certification)
- Advanced qualifications in RPA or automation frameworks
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards
Training and Qualifications
Essential
- Awareness of automation methodologies (e.g., ROM2)
- Strong understanding of process analysis and optimisation techniques
Desirable
- Awareness of ITIL Service Management methodology
- Microsoft Project qualification or training
Experience
Essential
- Knowledge of data protection and governance policies related to automation (e.g., GDPR, Freedom of Information)
Desirable
- Understanding of clinical and business functions across the Health Community
- Familiarity with ISO standards for process improvement (e.g., ISO 9001)
- Business continuity experience for automated processes
Communication and Relationship Skills
Desirable
- Experience in managing relationships to ensure adherence to agreed SLAs for automation tools
- Experience with creating and maintaining structured project documentation aligned with recognised best practices and methodologies
Analytical and Judgement Skills
Essential
- Able to identify and prioritise issues requiring escalation, ensuring timely resolution
Desirable
- Experience in liaising with stakeholders to address and resolve concerns, including managing conflicts or competing priorities effectively
Planning and Organisation Skills
Essential
- Capable of motivating others within the RPA team and across departments to meet tight deadlines and achieve project goals
- Able to adapt to and work effectively in a climate of continuous change, managing competing priorities and evolving requirements
- Demonstrates the ability to work independently, using initiative to problem-solve, while also contributing as an effective team member, prioritising workloads for self and others
Person Specification
Planning and Organisation Skills
Essential
- Demonstrates the ability to lead and contribute to automation projects, taking responsibility for their specific areas of expertise and managing their deliverables effectively
- Proven ability to support and evaluate the performance of team members, including providing constructive feedback to ensure project objectives are met
- Committed to continuous personal development, staying up to date with advancements in automation technologies and methodologies
Analytical and Judgement Skills
Essential
- Demonstrates strong analytical and problem-solving skills, particularly in assessing process suitability for automation
Desirable
- Proven ability to evaluate the impact of proposed automation changes, including interpreting the effects on business processes, systems, and stakeholders
Communication and Relationship Skills
Essential
- Excellent communication skills, both written and oral, including the ability to present technical concepts to non-technical stakeholders
- Ability to produce clear, concise, and accessible process documentation, including Process Definition Documents (PDDs) and Solution Design Documents (SDDs)
- Customer-focused approach, with proven ability to create, build, and maintain effective working relationships with diverse stakeholders
- Demonstrates strong customer care and commitment to delivering high-quality, reliable automation solutions
- Proven ability to manage conflicting demands and prioritise tasks to meet automation delivery deadlines
- Ability to produce concise, clear technical and non-technical reports to support automation delivery and governance
Experience
Essential
- Detailed knowledge and awareness of process automation use cases and their application within a healthcare setting
- Proven experience in analysing, designing, and implementing RPA solutions using Blue Prism (or equivalent tools)
- Experience coordinating or managing the deployment of automation solutions, including configuration updates and version control
- Proven experience working with technical and non-technical teams, including SMEs and stakeholders, to understand, document, and optimise processes
Training and Qualifications
Essential
- Educated to degree level in relevant discipline (e.g., IT, Computer Science, Digital Technologies) OR equivalent experience
- Evidence of continuing professional development
- Trained in RPA development tools
Desirable
- Blue Prism certification (or equivalent RPA certification)
- Advanced qualifications in RPA or automation frameworks
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards
Training and Qualifications
Essential
- Awareness of automation methodologies (e.g., ROM2)
- Strong understanding of process analysis and optimisation techniques
Desirable
- Awareness of ITIL Service Management methodology
- Microsoft Project qualification or training
Experience
Essential
- Knowledge of data protection and governance policies related to automation (e.g., GDPR, Freedom of Information)
Desirable
- Understanding of clinical and business functions across the Health Community
- Familiarity with ISO standards for process improvement (e.g., ISO 9001)
- Business continuity experience for automated processes
Communication and Relationship Skills
Desirable
- Experience in managing relationships to ensure adherence to agreed SLAs for automation tools
- Experience with creating and maintaining structured project documentation aligned with recognised best practices and methodologies
Analytical and Judgement Skills
Essential
- Able to identify and prioritise issues requiring escalation, ensuring timely resolution
Desirable
- Experience in liaising with stakeholders to address and resolve concerns, including managing conflicts or competing priorities effectively
Planning and Organisation Skills
Essential
- Capable of motivating others within the RPA team and across departments to meet tight deadlines and achieve project goals
- Able to adapt to and work effectively in a climate of continuous change, managing competing priorities and evolving requirements
- Demonstrates the ability to work independently, using initiative to problem-solve, while also contributing as an effective team member, prioritising workloads for self and others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).