Pharmacy Stores Coordinator

Job description

Job responsibilities

Supervise the day-to-day receiving processes for internal and external customers according to the departmental/transport schedules and in line with standard operating procedures (SOP).

Maintain a system of work that promotes the identification of stock problems and resolves them within the limits of own authority.

Deal with customer enquiries or complaints and give appropriate responses within own limits of authority.

Participate in the checking of assembled stock (after completed validation) of all medicines, including cytotoxic drugs and sundries assembled by other Pharmacy Stores staff including non-validated staff.

Ensure that all electronic and paper-based orders are documented and costed accurately and in a timely fashion.

Check all types of emergency boxes (after validation) which are replenished and supplied by Pharmacy Stores.

To participate in the compilation of departmental schedules/rotas including evening, weekend and bank holiday rotas. Complete and take responsibility for required duties as allocated on the daily evening, weekend or bank holiday rota.

Work in line with and promote hospital and departmental working practices that follow policies and procedures including health and safety, COSHH, manual handling and security.

Assist the Lead Technician where appropriate in line with Pharmacy Governance processes andinvestigation of MHRA alerts (including the quarantine of affected medicines). Implementingor amending processes as a result of new learning opportunities.

Assist and input into the organisation of both rolling and annual stock-takes. In the absence of the Lead Technician, ensure that stock-take commitments are maintained.

Actively involved in the review and maintenance of stock management in conjunction with the Lead Technician.

Assist the Lead Technician in the training of Assistant Technical Officers (ATOs), Pre-registration Technicians and any other staff where appropriate.

Participate in Pharmacy Internal Error reporting in Stores in liaison with the Lead Technician (Training and Quality Assurance).

To take an active role in contributing towards service development and improvement both within Pharmacy Stores and the wider Pharmacy department.

Maintain effective communication with all members of the Pharmacy department and the wider multi-disciplinary teams within the Trust.

Work in line with departmental standard operating procedures (SOPs) and highlight any discrepancies in current practice to the Lead Technician to ensure SOPs are constantly reviewed and updated where appropriate. SOPs when and where appropriate.

Participate in and take responsibility for own Continual Professional Development and departmental personal development plans.

To participate in rostered flexible shift working including evening, weekend and bank holiday arrangements in line with service commitments. This may be at the City Hospital or Queen's Medical Centre campus sites.

Person Specification

Training & Qualifications

Essential

• NVQ level 2 in Pharmaceutical Services with substantial additional experience equivalent to NVQ3; or NVQ 3 Pharmacy Services (or equivalent)

Desirable

• NVQ level 3 in Pharmaceutical Services

Experience

Essential

• Previous Pharmacy experience to include: oStock Management oPharmacy electronic systems for labelling and stock management. oAble to work in a productive team

Desirable

• Has previous experience of working in a Pharmacy Stores environment

Communication and relationship skills

Essential

• Able to communicate clearly through verbal and written skills.
• Good telephone manner, polite face to face, email accurately record relevant details
• Able to integrate into a multidisciplinary team
• Demonstrate they are willing and approachable

Analytical and Judgement skills

Essential

• Evaluates circumstances and situations and makes well judged decisions, knowing when to refer
• Knows own limitations
• Uses initiative to solve problems
• Ability to work accurately and sustain concentration over short to long periods

Planning and organisation skills

Essential

• Able to work on own initiative and manage own time to meet deadlines
• Proven skills in organising and supervising staff
• Ability to organise and prioritise workloads

Physical skills

Essential

• holder will frequently be required to exert light physical effort and may sit for long periods of time using IT equipment or meeting staff. When in the dispensaries standing for long periods of time may occur. There may also be occasions where the post holder is expected to exert moderate physical effort (e.g. pushing trolleys between pharmacy areas). Lifting, bending and stretching will be required

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Nottingham City Hospital

Hucknall Road

Nottingham

NG5 1PB

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)