Job summary
An opportunity has arisen for the role of Deputy Service Manager (DSM) for Routine Chemistry within Blood Sciences at NUH.
Discussions about the scope of the role are welcomed;
Please contact Daniella Wainwright
daniella.wainwright1@nhs.net
Or,
Dr Karen Smith
Consultant Clinical Scientist
Tel: 0115 9691169 x55581
Main duties of the job
In addition to the below summary, you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
The role has a key job to play in helping the department to continue to meet the requirements of the UKAS ISO 15189:2022 standard.
The role will encompass the day-to-day management of the Routine Chemistry laboratory services at both QMC and NCH campuses and cover;
Working with the Clinical Chemistry team to meet the requirements of ISO 15189 for Routine Chemistry
Working with the Blood Sciences Quality Manager to oversee the operation of the Blood Sciences Quality Management System (QMS)
Managing a team of laboratory staff across both campuses
Managing routine/autocore 24/7 shifts
Dealing with key equipment, consumable and reagent suppliers
Departmental, trust wide and external investigation and management of incidents
Delivering annual key objectives
Monitoring of KPI's and any associated improvement action.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Please see the attached job description and personal specification.
The Deputy Service Manager is responsible for the provision of the core Chemistry laboratory service of the Blood Sciences service at both main NUH sites (QMC and City Hospital).
Dealing with operational management of service delivery and staffing issues, the post holder will be the professional head of biomedical scientists and support staff working within Routine Chemistry and will ensure appropriate staffing levels, grading, skill mix, equipment, training and work practises within the department to ensure maintenance of quality standards required for accreditation and good laboratory practice.
The post holder will work closely with the DSM for Specialist Chemistry and the Consultant Clinical Scientist lead for Autocore.
The laboratory service is fully accredited to UKAS 15189;2022 standards and is accredited as a training laboratory for IBMS portfolios.
The laboratory will be finalising an IT refresh in Summer 2025, moving from Winpath V5 to Winpath Enterprise.
Job description
Job responsibilities
Please see the attached job description and personal specification.
The Deputy Service Manager is responsible for the provision of the core Chemistry laboratory service of the Blood Sciences service at both main NUH sites (QMC and City Hospital).
Dealing with operational management of service delivery and staffing issues, the post holder will be the professional head of biomedical scientists and support staff working within Routine Chemistry and will ensure appropriate staffing levels, grading, skill mix, equipment, training and work practises within the department to ensure maintenance of quality standards required for accreditation and good laboratory practice.
The post holder will work closely with the DSM for Specialist Chemistry and the Consultant Clinical Scientist lead for Autocore.
The laboratory service is fully accredited to UKAS 15189;2022 standards and is accredited as a training laboratory for IBMS portfolios.
The laboratory will be finalising an IT refresh in Summer 2025, moving from Winpath V5 to Winpath Enterprise.
Person Specification
Training & Qualifications
Essential
- State Registered BMS (HCPC) with Fellowship of IBMS
- MSc Postgraduate Qualification (or equivalent)
- Evidence of higher specialist training in appropriate area, gained through short courses or distance learning
- Evidence of formal management training/recognised management qualification
- Demonstration of a commitment to continuing education and training
Desirable
- Postgraduate qualification in other specialisation
- Good working knowledge of specialist areas other than own and how this an be integrated to improve service
Experience
Essential
- Experience of managing and leading a significant section within a service, with a significant number of line reports
- Significant experience of effectively managing day to day HR processes
- Able to demonstrate strong leadership ability and organisational skills
- Ability to undertake effective change management and planning
- Awareness of national and local Pathology and NHS agendas
- Up to date knowledge and experience of a wide range of laboratory processes
- Awareness of technological solutions and their application
- Able to demonstrate knowledge of financial management and budgetary control
Communication and Relationship Skills
Essential
- Able to provide and receive highly complex information
- Possess well-developed influencing and motivational skills
- Able to communicate effectively with staff at all levels
Analytical and Judgement skills
Essential
- Able to make judgements involving a range of highly complex facts or situations which require analysis, and interpretation of a range of options
Planning and Organisation Skills
Essential
- Able to carry out workforce planning for a section of the service
- Able to organise a broad range of programs pertaining to a section
- Able to develop strategies to meet objectives and workload demand
Physical Skills
Essential
Other role specific requirements
Essential
- Commitment and enthusiasm
- Prepared to work flexibly to meet deadlines
- Available and prepared to regularly work across all NUH sites
Person Specification
Training & Qualifications
Essential
- State Registered BMS (HCPC) with Fellowship of IBMS
- MSc Postgraduate Qualification (or equivalent)
- Evidence of higher specialist training in appropriate area, gained through short courses or distance learning
- Evidence of formal management training/recognised management qualification
- Demonstration of a commitment to continuing education and training
Desirable
- Postgraduate qualification in other specialisation
- Good working knowledge of specialist areas other than own and how this an be integrated to improve service
Experience
Essential
- Experience of managing and leading a significant section within a service, with a significant number of line reports
- Significant experience of effectively managing day to day HR processes
- Able to demonstrate strong leadership ability and organisational skills
- Ability to undertake effective change management and planning
- Awareness of national and local Pathology and NHS agendas
- Up to date knowledge and experience of a wide range of laboratory processes
- Awareness of technological solutions and their application
- Able to demonstrate knowledge of financial management and budgetary control
Communication and Relationship Skills
Essential
- Able to provide and receive highly complex information
- Possess well-developed influencing and motivational skills
- Able to communicate effectively with staff at all levels
Analytical and Judgement skills
Essential
- Able to make judgements involving a range of highly complex facts or situations which require analysis, and interpretation of a range of options
Planning and Organisation Skills
Essential
- Able to carry out workforce planning for a section of the service
- Able to organise a broad range of programs pertaining to a section
- Able to develop strategies to meet objectives and workload demand
Physical Skills
Essential
Other role specific requirements
Essential
- Commitment and enthusiasm
- Prepared to work flexibly to meet deadlines
- Available and prepared to regularly work across all NUH sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).