Wheelchair and Limb Administrator

Job summary

An exciting opportunity has arisen as we are looking for an enthusiastic candidate to join our friendly and dynamic administration team at the Nottingham Mobility Centre. If you possess excellent written and verbal communication skills, a positive attitude and are able to effectively prioritise your workload we would love to hear from you.

Visits to the department are encouraged!

Please note - the post will be capped at 40 applications, so early submission of application is recommended.

Main duties of the job

Act as first point of contact for all of our service users and visitors to the department, providing a comprehensive reception and clerical service to patients, relatives and carers

Contacting patients to book and cancel appointments

Adhere to departmental policies and procedures and participate in audits in order to maintain data quality and provide an efficient service

Deal with sensitive information in a professional manner

Provide non-clinical advice and information to patients to enhance their experience within the service

Where appropriate accurately log patient information onto the relevant Trust information system and ensure that patient records are effectively maintained

Distribute patient records and information to other members of the multidisciplinary team as appropriate

Ensuring adequate stocks of stationery and clinical equipment, ordering as required and check and receipt goods received

Assist other clinical, reception or administrative staff in undertaking other duties such as photocopying, filing and sending letters

To liaise with other members of the multidisciplinary team to maintain the smooth and efficient running of the department

Update information on notice boards

Liaison with wheelchair contractor regarding orders, deliveries and collections

Support wheelchair service in ordering and delivery of wheelchairs

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.