Job summary
The post holder will support the provision of high quality secretarial and administrative service to the departmental management team including the Heads of Service. The post holder will be responsible for managing the annual leave and study leave booking, co-ordinating the sickness and mandatory training of clinical staff. The post holder will be the first point of contact within the specialty for all Consultants, Specialty Doctors and Specialty Registrars when reporting a non-attendance to work and will be responsible for ensuring this is covered in other ways and escalated as necessary.The role works very closely with the centrally based Junior Doctors Coordinator.
If you're looking for that stepping stone in to management this role will be perfect for you, as well as gaining invaluable knowledge of a very busy and large department within The Trust you will also be given the opportunity to carry out basic level staff management including supporting the Deputy Service Managers with return to work interviews and appraisals.
With this role covering a wide range of tasks, this will be something that will be included in the role once the successful candidate has established themselves in the post.
Main duties of the job
Please see internal documents attachments for the job overview and main duties of the job.
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Job description
Job responsibilities
Please refer to the job description and person specification attached to the advert for the full details of the vacancy.
Person Specification
Training & Qualifications
Essential
- 5 GCSE Passes at grade C or above including Maths & English
- NVQ level 3 or equivalent
- Computer literate to EDCL standard or equivalent
- Evidence of commitment to continued learning or improvement through attendances at courses
Experience
Essential
- At least 2 years Administration and Clerical experience
- Ability to deal confidently with senior managers and clinicians within the Trust
- Experience of working to deadlines
- Proven ability to work with minimum supervision
- Proven track record of multi-tasking in order to meet a variety of conflicting deadlines
- Can complete letters, forms, reports and tables using computerised technology from information collected
Desirable
- Experience of working on a junior doctors rotations
- Knowledge of the Trust information systems
- Knowledge of the department
Communication and relationship skills
Essential
- Must be able to clearly and accurately convey information verbally
- Ability to deal with conflict in a diplomatic and tactful manner
- Develop and maintain constructive working relationships
Analytical and judgement skills
Essential
- Able to use judgement to make decisions in order to solve problems/enquiries
- Uses own initiative
- Works in line with organisational goals and objectives
Planning and Organisation skills
Essential
- Excellent organisational, coordination and prioritising skills
- Demonstrates ability to organise own work schedule
- Manages time effectively , displays initiative and is self-motivated
Physical skills
Essential
- Uses own equipment responsibly
- Frequent use of VDU equipment
- Frequent sitting at a computer
Other requirements specific to the role
Essential
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
- Remains calm and co-operative under pressure or in a difficult and uncertain situations
- Displays self confidence, innovation and positive image
Person Specification
Training & Qualifications
Essential
- 5 GCSE Passes at grade C or above including Maths & English
- NVQ level 3 or equivalent
- Computer literate to EDCL standard or equivalent
- Evidence of commitment to continued learning or improvement through attendances at courses
Experience
Essential
- At least 2 years Administration and Clerical experience
- Ability to deal confidently with senior managers and clinicians within the Trust
- Experience of working to deadlines
- Proven ability to work with minimum supervision
- Proven track record of multi-tasking in order to meet a variety of conflicting deadlines
- Can complete letters, forms, reports and tables using computerised technology from information collected
Desirable
- Experience of working on a junior doctors rotations
- Knowledge of the Trust information systems
- Knowledge of the department
Communication and relationship skills
Essential
- Must be able to clearly and accurately convey information verbally
- Ability to deal with conflict in a diplomatic and tactful manner
- Develop and maintain constructive working relationships
Analytical and judgement skills
Essential
- Able to use judgement to make decisions in order to solve problems/enquiries
- Uses own initiative
- Works in line with organisational goals and objectives
Planning and Organisation skills
Essential
- Excellent organisational, coordination and prioritising skills
- Demonstrates ability to organise own work schedule
- Manages time effectively , displays initiative and is self-motivated
Physical skills
Essential
- Uses own equipment responsibly
- Frequent use of VDU equipment
- Frequent sitting at a computer
Other requirements specific to the role
Essential
- Demonstrates an awareness of the importance of prompt timekeeping and good attendance at the workplace
- Remains calm and co-operative under pressure or in a difficult and uncertain situations
- Displays self confidence, innovation and positive image
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.