Job summary
We are looking to employ a substantive band 7 Clinical Governance and Quality Coordinator to work hours per week within the Emergency Department. This exciting role requires a highly motivated individual, who has the ability to problem solve complex issues, whilst providing specialist advice regarding legislation, guidance and the regulatory framework relevant to the management of clinical risk and to improving clinical standards and patient safety.
Demanding and challenging, this role will engage all of your existing skills, and build on them. You will work alongside and support the ED Matron in providing a high quality service to all key stakeholders and users across the organisation.
Main duties of the job
Please familiarise yourself with the Job Description and Person Specification for further details
To lead on the investigation and analysis of incidents associated or related to the speciality or its work streams, developing and implementing actions plans, providing feedback, quarterly reviews/reports as appropriate.
To support the implementation of clinical audit and other clinical effectiveness process such as benchmarking and dashboarding as a mechanism for improving quality, risk and safety.
To lead the analysis and reporting of the findings of the above mentioned audits, collating results, formulating action plans and leading the implementation and ongoing review of them.
Ensure that the Speciality meets as a minimum, the National Standards of the Care Quality Commission, focusing on the Key Lines of Enquiry [KLOE] and standards and principles of NHS Resolution, ensuring that these are embedded in our practice.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
Ensure the Patient and Public Involvement feedback is integrated into service design and developments.
To provide monthly feedback into the Emergency Department Governance meeting
Outside of your clinical hours, you will undertake staff appraisal, sickness management, pursue projects within the department which will enhance the ED experience for both patients and staff.
If you are interested in this new opportunity and feel you can offer motivational and dynamic leadership to this team please apply.
Informal visits are recommended
Interview date will be Monday 7 April
Job description
Job responsibilities
Ensure the Patient and Public Involvement feedback is integrated into service design and developments.
To provide monthly feedback into the Emergency Department Governance meeting
Outside of your clinical hours, you will undertake staff appraisal, sickness management, pursue projects within the department which will enhance the ED experience for both patients and staff.
If you are interested in this new opportunity and feel you can offer motivational and dynamic leadership to this team please apply.
Informal visits are recommended
Interview date will be Monday 7 April
Person Specification
Training and Qualifications
Essential
- Current level one NMC registration
- Teaching and Assessing Qualification
- Degree in health / nursing related studies
- Possession of Mentoring Course
- Evidence of continuous professional development
Desirable
- Formal leadership and management training
- ALS Provider
Experience
Essential
- Significant post registration experience to include management/leadership experience, including ED experience at Band 6 level
- Supervision of non-registered staff, pre-registration and post basic students
- Ability to manage the clinical area efficiently and effectively
- Ability to lead change and lead new ways of working
- Significant experience with managing risk assessments
- Significant experience with Governance
Desirable
- Audit or research within the clinical area
- Formal teaching of groups of staff
- Budget management
- Governance experience
Analytical and Judgemental Skills
Essential
- Ability to respond to, prioritise and analyse complex problems/situations and ensure effective interventions are put in place.
- Ability to generate and present reports and documents
- Deal effectively with clinical issues within defined procedures/guidelines
- Demonstrate insight in the use of data to influence patient care and services
Desirable
- Demonstrate a knowledge of current issues related to NHS strategy and policy
- Use of the knowledge and skills framework
- Use of clinical benchmarking to influence patient care (Essence of Nursing)
- Ability in the use of appraisal, personal development review and training needs analysis
Communication and relationship skills
Essential
- Able to present and receive complex information within the multi professional team
- Demonstrate negotiation and influencing skills
- Assertiveness skills and the ability to deal with conflict
- Demonstrate self-awareness and understanding of personal accountability
- Ability to support colleagues, patients and relatives/carers in distressing circumstances
- Team player who can initiate, delegate and complete projects
Desirable
- Demonstrate evidence of providing formal teaching sessions
- Demonstration of team working and ability to work within a team
- Demonstrate leadership for the management of change
Planning and organisation skills
Essential
- Co ordinate the activities of the dept as a whole, redeploying staff effectively to ensure excellent, timely and safe patient care
- Take responsibility for the management of a staff team
- Excellent planning & organisational skills demonstrating an ability to prioritise own workload and recognise, prioritise and respond appropriately to urgent and emergency situations
- Clinical expert, to have completed all scopes of professional practice
- Teaching & coaching skills
- Ability to guide staff during complex situations
- Negotiation skills
- Demonstrate the personal development of members within a team
Desirable
- Demonstrate effective time management skills
- Demonstrate effective resource management
- Experience in strategic planning for a service
other requirements specific to the role
Essential
- Enhanced DBS clearance
- Flexible and adaptable
- Enthusiastic and motivated
Desirable
- Successful implementation and management of a nursing change process
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards
Physical skills
Essential
- Physically able to perform the full range of nursing duties, including manoeuvring patients
- Dexterity and accuracy in undertaking clinical skills, use of equipment and documentation
Person Specification
Training and Qualifications
Essential
- Current level one NMC registration
- Teaching and Assessing Qualification
- Degree in health / nursing related studies
- Possession of Mentoring Course
- Evidence of continuous professional development
Desirable
- Formal leadership and management training
- ALS Provider
Experience
Essential
- Significant post registration experience to include management/leadership experience, including ED experience at Band 6 level
- Supervision of non-registered staff, pre-registration and post basic students
- Ability to manage the clinical area efficiently and effectively
- Ability to lead change and lead new ways of working
- Significant experience with managing risk assessments
- Significant experience with Governance
Desirable
- Audit or research within the clinical area
- Formal teaching of groups of staff
- Budget management
- Governance experience
Analytical and Judgemental Skills
Essential
- Ability to respond to, prioritise and analyse complex problems/situations and ensure effective interventions are put in place.
- Ability to generate and present reports and documents
- Deal effectively with clinical issues within defined procedures/guidelines
- Demonstrate insight in the use of data to influence patient care and services
Desirable
- Demonstrate a knowledge of current issues related to NHS strategy and policy
- Use of the knowledge and skills framework
- Use of clinical benchmarking to influence patient care (Essence of Nursing)
- Ability in the use of appraisal, personal development review and training needs analysis
Communication and relationship skills
Essential
- Able to present and receive complex information within the multi professional team
- Demonstrate negotiation and influencing skills
- Assertiveness skills and the ability to deal with conflict
- Demonstrate self-awareness and understanding of personal accountability
- Ability to support colleagues, patients and relatives/carers in distressing circumstances
- Team player who can initiate, delegate and complete projects
Desirable
- Demonstrate evidence of providing formal teaching sessions
- Demonstration of team working and ability to work within a team
- Demonstrate leadership for the management of change
Planning and organisation skills
Essential
- Co ordinate the activities of the dept as a whole, redeploying staff effectively to ensure excellent, timely and safe patient care
- Take responsibility for the management of a staff team
- Excellent planning & organisational skills demonstrating an ability to prioritise own workload and recognise, prioritise and respond appropriately to urgent and emergency situations
- Clinical expert, to have completed all scopes of professional practice
- Teaching & coaching skills
- Ability to guide staff during complex situations
- Negotiation skills
- Demonstrate the personal development of members within a team
Desirable
- Demonstrate effective time management skills
- Demonstrate effective resource management
- Experience in strategic planning for a service
other requirements specific to the role
Essential
- Enhanced DBS clearance
- Flexible and adaptable
- Enthusiastic and motivated
Desirable
- Successful implementation and management of a nursing change process
Commitment to Trust Values and Behaviours
Essential
- Must be able to demonstrate behaviours consistent with the Trust's "We are here for you" behavioural standards
Physical skills
Essential
- Physically able to perform the full range of nursing duties, including manoeuvring patients
- Dexterity and accuracy in undertaking clinical skills, use of equipment and documentation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).