Job summary
Are you looking for an exciting new opportunity?
We are currently looking to recruit a band 3 Cardiac Support Officers. The role will support the cardiac physiologists and administration team in our busy Technical Cardiology department at NUH. This is a new hybrid role, combining some of duties of the assistant technical officers with administration duties. The successful applicants will work across both the Queens and City campuses.
You must be self-motivated with a flexible approach and be able to demonstrate good communication skills, working independently and as part of the team. We would expect the successful applicant to have experience in a health care setting and/or an administration role. Good written and verbal communication skills are required, as a key part of this role is, interacting with patients and staff at various levels across the trust.
If you feel you have the skills and experience required to add value to our team then please apply today.
Main duties of the job
In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.
The successful applicant will be responsible for providing routine technical and administrative support. This is an exciting time to join our team. We have recently relocated to a new purpose built department and are always looking for new ways to expand and develop our service. This role is pivotal to this service improvement. You will work alongside our experienced multi-disciplinary team of Technical Assistants, Cardiac Physiologist and Doctors.
About us
The Technical Cardiology Department at NUH performs over 40,000 Diagnostic tests each year.
As part of a team of technical support and administration staff, the post holder will perform a range of technical support and administration duties associated with cardiology technical non-invasive services.
Job description
Job responsibilities
Perform a range of routine cardiac diagnostic tests
Provide technical support to the Cardiac Physiologists, as well as work along side assistant technical officers and the administration team
Utilise the department IT patient database (Cardiovascular Information Systems CVIS) to maintain waiting lists, and produce test reports in line with department protocols.
Receive and process e.referrals from NUH Specialties and GP practices. Utilise the Trust Medway PAS system to retrieve patient diagnostic referrals.
Utilise DHR when required to extract data pertinent to the referral process. Liaise with Clinicians, Physiologists, nursing staff and other staff grades, in the organisation of patient tests.
Assist with the administrative needs of the Technical Manager. Ensure an overviewing of patients who are waiting for tests, and assist when required. Ensure updating of skills in Basic Life Support, in order to identify and deal with the immediate emergency situation.
Attend training / updates related to the post. Any other duties that may reasonably be required. To assist in the smooth running of the department, to promote its reputation and uphold its policies.
Work on both City and Queens Campus when required.
Job description
Job responsibilities
Perform a range of routine cardiac diagnostic tests
Provide technical support to the Cardiac Physiologists, as well as work along side assistant technical officers and the administration team
Utilise the department IT patient database (Cardiovascular Information Systems CVIS) to maintain waiting lists, and produce test reports in line with department protocols.
Receive and process e.referrals from NUH Specialties and GP practices. Utilise the Trust Medway PAS system to retrieve patient diagnostic referrals.
Utilise DHR when required to extract data pertinent to the referral process. Liaise with Clinicians, Physiologists, nursing staff and other staff grades, in the organisation of patient tests.
Assist with the administrative needs of the Technical Manager. Ensure an overviewing of patients who are waiting for tests, and assist when required. Ensure updating of skills in Basic Life Support, in order to identify and deal with the immediate emergency situation.
Attend training / updates related to the post. Any other duties that may reasonably be required. To assist in the smooth running of the department, to promote its reputation and uphold its policies.
Work on both City and Queens Campus when required.
Person Specification
Training/Qualifiactions
Essential
- 4 GCSE's or equivalent including English and Math.
Desirable
- Basic Life support
- Microsoft Qualification
Experience
Essential
- Previous healthcare work experience.
- Previous work with the general public
- Familiar with Microsoft Outlook, Excel and Word
Desirable
- Voluntary care work
- Experience of hospital systems
Communication and relationship skills
Essential
- Ability to work under pressure and escalate issues to senior colleagues/line managers on all aspects of the service
- Good patient care skills, being able to communicate with patients, staff and visitors.
Person Specification
Training/Qualifiactions
Essential
- 4 GCSE's or equivalent including English and Math.
Desirable
- Basic Life support
- Microsoft Qualification
Experience
Essential
- Previous healthcare work experience.
- Previous work with the general public
- Familiar with Microsoft Outlook, Excel and Word
Desirable
- Voluntary care work
- Experience of hospital systems
Communication and relationship skills
Essential
- Ability to work under pressure and escalate issues to senior colleagues/line managers on all aspects of the service
- Good patient care skills, being able to communicate with patients, staff and visitors.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).