Job summary
This is an exciting opportunity for a Ward Housekeeper to join a diverse and motivated team that are dedicated to the development of skills and the delivery of high quality safe care.
As the Ward Housekeeper your role means you are responsible for the general maintenance of the ward environment and will working closely with all members of our team. Excellent communication skills are essential.
As a caring and positive person you will need to be able to work as part of an established team, have the ability to work flexibly and be committed to ensuring the smooth running of the ward area.
We are looking for an individual who is self motivated, content with working in a busy environment and who has good time management skills. You must have excellent written and oral communication skills with the ability to work autonomously and as part of a team. It is essential that you act professionally at all times, have excellent interpersonal skills and the ability to prioritise your own work load.
Main duties of the job
The role will include, but is not limited to;
Working closely with procurement to order and maintain stock levels.
Managing the store rooms, staff and patient areas/facilities and ensuring a clean and tidy environment is maintained.
Ward logistics e.g., helping move beds and clearing/cleaning bed spaces.
Equipment/environment maintenance - liaising with estates/MESU ensuring all medical and non-medical devices and the ward environment are in a good state of repair and yearly PAT testing is undertaken.
Answering telephone calls and signposting if/when appropriate.
Applicants must be able to demonstrate excellent communication and organisational skills.
The role requires close liaison with other disciplines and the provision of a courteous, reliable and quality consumer service to patients, relatives and carers, health professional, internal departments and outside organisations.
In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
About us
CAU and E37 is a busy, fast paced admissions and long stay medical ward. Caring for children and young people with an array of medical needs.
We pride ourselves on being a supportive team and always strive to do our absolute best for our patients and their families. We also pride ourselves on providing an efficient and quality service; and the ward receptionist is an integral part of the team.
We have a management team that is both innovative and proactive in ensuring that high quality care is delivered to our patients. We are keen to encourage developments in line with Trust policy and working in new ways. We recognise responsibility to ensure that staff are developed and stimulated within their environment in order to achieve vision and deliver care that reflects the values and behaviours of the team.
Job description
Job responsibilities
In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
Job description
Job responsibilities
In addition to the below summary you need to familiarise yourself with the full Job Description and Person Specification documents attached to this advert.
Person Specification
Training & Qualifications
Essential
- GCSE Maths and English A-C Grade
Experience
Essential
- Experience working with a hospital setting with other customer service experience
Desirable
- Works/has previously worked for NUH
- Experience working in an acute healthcare setting
Communication & Relationship Skills
Essential
- Demonstrates effective verbal & written communication skills
- Demonstrates ability to work flexibly & under pressure
- Demonstrates effective lone working and ability to work within a team
- Demonstrates basic IT skills
Desirable
- Demonstrates computer literacy - experience working with outlook, word, excel, power point etc.
Analytical and Judgement skills
Essential
- Proactive and enthusiastic approach to work
- Strives to maintain a clean and tidy environment
- Willingness to learn and develop new skills
- Adaptable
Desirable
- Can demonstrate knowledge of current issues related to NUH Trust and the NHS
Planning and organisation skills
Essential
- Can plan and prioritise own work load and respond appropriately to urgent/emergency situations
- Punctual and Reliable
- Can contribute to the development, implementation and monitoring of local objectives and action plans
Desirable
- Demonstrates the ability to support their colleagues
- Demonstrates effective time management skills
- Demonstrates effective resource management
Physical Skills
Essential
- Dexterity & accuracy in undertaking physical skills
- Demonstrates ability to adequately use equipment and document appropriately
- Able to undertake patient manual handling manoeuvers
Desirable
- Experience in the use of medical equipment
- Demonstrates willingness/ability to learn how to use new systems/equipment
Other requirements specific to the role
Essential
- Demonstrate flexibility in order to meet the demands of the service
- Confident
- Enthusiastic and well-motivated
Person Specification
Training & Qualifications
Essential
- GCSE Maths and English A-C Grade
Experience
Essential
- Experience working with a hospital setting with other customer service experience
Desirable
- Works/has previously worked for NUH
- Experience working in an acute healthcare setting
Communication & Relationship Skills
Essential
- Demonstrates effective verbal & written communication skills
- Demonstrates ability to work flexibly & under pressure
- Demonstrates effective lone working and ability to work within a team
- Demonstrates basic IT skills
Desirable
- Demonstrates computer literacy - experience working with outlook, word, excel, power point etc.
Analytical and Judgement skills
Essential
- Proactive and enthusiastic approach to work
- Strives to maintain a clean and tidy environment
- Willingness to learn and develop new skills
- Adaptable
Desirable
- Can demonstrate knowledge of current issues related to NUH Trust and the NHS
Planning and organisation skills
Essential
- Can plan and prioritise own work load and respond appropriately to urgent/emergency situations
- Punctual and Reliable
- Can contribute to the development, implementation and monitoring of local objectives and action plans
Desirable
- Demonstrates the ability to support their colleagues
- Demonstrates effective time management skills
- Demonstrates effective resource management
Physical Skills
Essential
- Dexterity & accuracy in undertaking physical skills
- Demonstrates ability to adequately use equipment and document appropriately
- Able to undertake patient manual handling manoeuvers
Desirable
- Experience in the use of medical equipment
- Demonstrates willingness/ability to learn how to use new systems/equipment
Other requirements specific to the role
Essential
- Demonstrate flexibility in order to meet the demands of the service
- Confident
- Enthusiastic and well-motivated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.