Job summary
THIS POST IS A PERMANENT POST.
Band 6 Digital Services Systems Administrator
We are currently looking to appoint a self-motivated, enthusiastic, and flexible Band 6 Systems Administrator to join our team of system specialists.
Applications from candidates who have technical experience but do not possess specialist systems knowledge would be welcome, and if successful at interview the role will be offered at Band 5 with progression to Band 6 on full completion of competencies and training.
Main duties of the job
As a Systems Administrator you will be required to support our Windows server environment. This will involve the day-to-day management of virtual servers and associated storage, backups, and other general server infrastructure. The successful candidate will be experienced in IT Infrastructure technologies and be able to demonstrate that they have the skills and drive to be a successful Systems Administrator. You will also be required to take part in an on-call rota and occasional work outside of normal hours.
In addition to the brief list above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.
About us
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Job description
Job responsibilities
This is an exciting opportunity to develop your skills within a large busy enterprise server environment. The successful candidate will demonstrate how they have used the problem-solving skills to demonstrate an effective approach to resolving server support issues. Alongside the technical skills you will need to have good interpersonal skills to work with other team members and staff within the Trust. This post is based at the Nottingham Queens Medical Centre, and you will be expected to travel to other sites within the trust when required.
To be the ideal candidate you must possess.
Demonstrable knowledge and experience of supporting Windows based servers and IT infrastructure within an enterprise setting. This will include provisioning, testing, management, support, and maintenance of systems throughout the whole of its life cycle. This will include ensuring that systems exceed our minimum availability targets
Experience of resolving Service Desk calls and underlying problem diagnosis within agreed SLAs or OLAs.
The ability to complete assigned technical tasks to a high standard within given deadlines.
Knowledge and experience in administering security solutions to prevent cyber security incidents.
Proven experience in backing up and restoring Windows servers and associated applications.
Strong communication and document writing skills
Job description
Job responsibilities
This is an exciting opportunity to develop your skills within a large busy enterprise server environment. The successful candidate will demonstrate how they have used the problem-solving skills to demonstrate an effective approach to resolving server support issues. Alongside the technical skills you will need to have good interpersonal skills to work with other team members and staff within the Trust. This post is based at the Nottingham Queens Medical Centre, and you will be expected to travel to other sites within the trust when required.
To be the ideal candidate you must possess.
Demonstrable knowledge and experience of supporting Windows based servers and IT infrastructure within an enterprise setting. This will include provisioning, testing, management, support, and maintenance of systems throughout the whole of its life cycle. This will include ensuring that systems exceed our minimum availability targets
Experience of resolving Service Desk calls and underlying problem diagnosis within agreed SLAs or OLAs.
The ability to complete assigned technical tasks to a high standard within given deadlines.
Knowledge and experience in administering security solutions to prevent cyber security incidents.
Proven experience in backing up and restoring Windows servers and associated applications.
Strong communication and document writing skills
Person Specification
Training and Qualifications
Essential
- oEducated to A Level standard or recent equivalent experience
Desirable
- oHolds technical certification(s) in varied disciplines including Microsoft Windows Server, VMware, or Linux.
- oHolds technical certification(s) in data storage. (3)
- oHolds technical certifications(s) in cloud computing (Microsoft Azure, M365, AWS)
Experience
Essential
- oDemonstrable experience in managing and operating one of the following operating system environments within an enterprise IT infrastructure:
- oWindows Server (2012 to current)
- oLinux (Mainstream distributions)
- oExperience of managing and operating enterprise applications (including but not limited to,) Microsoft 365, Active Directory (and associated technologies including Azure AD, DNS, DHCP, Group Policy), Microsoft SQL Server, Oracle, or MySQL.
- oAn understanding of delivering these operating systems and applications within a virtualised infrastructure delivered both on-premises and via a cloud provider.
- oAn understanding of business continuity and disaster recovery and proven experience in backup and restore operations
Desirable
- oThorough knowledge of VMware vSphere and experience in the provision and operation of a virtual infrastructure.
Communication and Relationship Skills
Essential
- oAble to clearly present complex technical issues to a non-technical audience.
- oDemonstrates the ability to build up and maintain relationships with internal and external suppliers.
- oDemonstrates an understanding of customer care and the need to deliver customer focused system support services on a 24/7 basis.
- oAble to produce concise/clear technical and non-technical reports/papers.
Analytical and Judgement Skills
Essential
- oCan demonstrate ability to use analytical and problem-solving skills, specifically around system software and hardware faults.
- oAble to manage conflicting demands on service delivery by customers.
- oAble to work under pressure with tight deadlines
Planning and Organisation Skills
Essential
- oAble to manage technical work packages and demonstrates ability to cope with unpredictable results and to implement planned work to agreed timescales.
- oProven ability to plan system maintenance and downtime in advance to cause minimum disruption to service.
- oDemonstrate the ability to provide a high level of professional technical service to clients
- oAccountable for own actions and able to prioritise own workload.
Physical Skills
Essential
- oAbility to lift heavy equipment (servers and racks) whilst installing.
- oAble to sit for long periods of time at a desk in front of a computer workstation and has advanced keyboard skills
- oHas a good level of dexterity as the post requires getting into confined spaces at times
Person Specification
Training and Qualifications
Essential
- oEducated to A Level standard or recent equivalent experience
Desirable
- oHolds technical certification(s) in varied disciplines including Microsoft Windows Server, VMware, or Linux.
- oHolds technical certification(s) in data storage. (3)
- oHolds technical certifications(s) in cloud computing (Microsoft Azure, M365, AWS)
Experience
Essential
- oDemonstrable experience in managing and operating one of the following operating system environments within an enterprise IT infrastructure:
- oWindows Server (2012 to current)
- oLinux (Mainstream distributions)
- oExperience of managing and operating enterprise applications (including but not limited to,) Microsoft 365, Active Directory (and associated technologies including Azure AD, DNS, DHCP, Group Policy), Microsoft SQL Server, Oracle, or MySQL.
- oAn understanding of delivering these operating systems and applications within a virtualised infrastructure delivered both on-premises and via a cloud provider.
- oAn understanding of business continuity and disaster recovery and proven experience in backup and restore operations
Desirable
- oThorough knowledge of VMware vSphere and experience in the provision and operation of a virtual infrastructure.
Communication and Relationship Skills
Essential
- oAble to clearly present complex technical issues to a non-technical audience.
- oDemonstrates the ability to build up and maintain relationships with internal and external suppliers.
- oDemonstrates an understanding of customer care and the need to deliver customer focused system support services on a 24/7 basis.
- oAble to produce concise/clear technical and non-technical reports/papers.
Analytical and Judgement Skills
Essential
- oCan demonstrate ability to use analytical and problem-solving skills, specifically around system software and hardware faults.
- oAble to manage conflicting demands on service delivery by customers.
- oAble to work under pressure with tight deadlines
Planning and Organisation Skills
Essential
- oAble to manage technical work packages and demonstrates ability to cope with unpredictable results and to implement planned work to agreed timescales.
- oProven ability to plan system maintenance and downtime in advance to cause minimum disruption to service.
- oDemonstrate the ability to provide a high level of professional technical service to clients
- oAccountable for own actions and able to prioritise own workload.
Physical Skills
Essential
- oAbility to lift heavy equipment (servers and racks) whilst installing.
- oAble to sit for long periods of time at a desk in front of a computer workstation and has advanced keyboard skills
- oHas a good level of dexterity as the post requires getting into confined spaces at times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).