Apprentice Administration Assistant

Nottingham University Hospitals NHS Trusts

The closing date is 29 September 2024

Job summary

Are you a self-motivated, hardworking and enthusiastic individual looking to take their first stepin to an administration career in the NHS? If so, this apprenticeship post could be just what youare looking for.

We are excited to be able to offer an Administration apprenticeship opportunity working withinthe ENT Cancer Hub within the ENT Department based at the Queens Medical Centre Campus of Nottingham UniversityHospitals NHS Trust.

Main duties of the job

Working alongside the team providing support in a range of duties including workingon reception, answering telephone enquiries, booking patient appointments, sorting post,general filing, electronic scanning of documents and updating records as well as other generaloffice duties.

You will need good communications skills and will be supported to develop lotsof new and current skills including; prioritisation, attention to detail, using your own initiativeand the ability to work in a busy and fast paced environment.

You will be a conscientious and enthusiastic team player with good organisational skills. Youwill need to be able to demonstrate a clear understanding of confidentiality issues, be wellmotivated and reliable. You will be able to understand and accurately convey verbal and written information and be able to remain calm under pressure. You will present a professional and polite attitude at all times. You will learn and develop skills using Microsoft Office and NHS systems.

About us

This is an 18 month fixed term apprenticeship and you must be committed to work towards a level 2 or 3 Diploma in Business and Administration. As an employee we will be committed to ensuring that a structured plan is in place to support and enable you to complete your apprenticeship.

Date posted

19 September 2024

Pay scheme

Other

Salary

£240 a session per week

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

164-6637841

Job locations

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Job description

Job responsibilities

Please refer to the job description and person specification attached to the advert for the full details of the vacancy.

Person Specification

Training & Qualifications

Essential

  • Functional skills level 1 in English, Maths and ICT

Desirable

  • GCSE Grade C or above in English and Maths

Experience

Desirable

  • Previous experience of working within an administrative setting

Communication Skills

Essential

  • Good communication skills
  • Demonstrates understanding of patient/client confidentiality

Analytical/Judgement Skills

Essential

  • Ability to work in a non-discriminatory manner to ensure equal opportunities / work sensitively with a diverse group of people

Planning/Organisational Skills

Essential

  • Good organisational skills
Person Specification

Training & Qualifications

Essential

  • Functional skills level 1 in English, Maths and ICT

Desirable

  • GCSE Grade C or above in English and Maths

Experience

Desirable

  • Previous experience of working within an administrative setting

Communication Skills

Essential

  • Good communication skills
  • Demonstrates understanding of patient/client confidentiality

Analytical/Judgement Skills

Essential

  • Ability to work in a non-discriminatory manner to ensure equal opportunities / work sensitively with a diverse group of people

Planning/Organisational Skills

Essential

  • Good organisational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Deputy Service Manager

William Brown

william.brown19@nhs.net

01159249924

Date posted

19 September 2024

Pay scheme

Other

Salary

£240 a session per week

Contract

Apprenticeship

Duration

18 months

Working pattern

Full-time

Reference number

164-6637841

Job locations

Queens Medical Centre

Derby Road

Nottingham

NG7 2UH


Supporting documents

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