Children's Clinical Support Worker - Sleep Study Service

Job description

Job responsibilities

The post holder will use their own initiative and work in partnership with colleagues to deliver the day to day running of the sleep study service:

• To work as a member of a team coordinating the organisation of sleep studies for children and young people attending Nottingham Childrens Hospital.
• Provide a comprehensive administrative service for the sleep study service and respiratory nursing team.
• Data entry and maintenance of databases, supporting the team with monitoring quality such as service evaluation.
• Provide information about the sleep study service in conjunction with the team.
• A point of contact for service users and health professionals.
• To ensure sleep studies are downloaded appropriately, upload reported sleep studies onto electronic patient records.
• To liaise with secretaries and consultants, book and outcome appointments.
• Develop health promotion and education in conjunction with other health care professionals ensuring that all patient care within the multi-disciplinary team is based on research.
• The post holder will be based at: Nottingham Childrens Hospital, Queens Medical Centre Campus.

KEY JOB RESPONSIBILITIES

1. Clinical

To liaise with families in person, by telephone, e-mail or in writing as appropriate in relation to paediatric sleep study referrals.

Following appropriate training and under the appropriate direct/indirect supervision of a Registered Nurse, work independently as a member of a team coordinating and organising the sleep study service for children and young people attending Nottingham Childrens Hospital.

To run a daily clinic, demonstrating how to use sleep study equipment to ward staff/patients/parents/carers, distributing equipment and answering/signposting any questions they may have.

To prioritise workload in particular any studies that may be urgent, providing the ward staff with equipment quickly and efficiently for inpatients.

To download patients sleep study recordings and return completed reports in a timely manner.

To refer any patient concerns to the paediatric respiratory team.

Have an up to date understanding of safeguarding children and young people.

Coordinate the use and maintenance of equipment. Ensure the servicing of all equipment used by the sleep study service and respiratory team is up to date. To ensure that replacements are available for children in the community, whilst equipment is being serviced.

Liaise with medical equipment services unit (MESU) to ensure quality assurance is maintained with equipment.

Consider, order and effectively deploy available resources to achieve safe care. This includes monitoring stock levels of equipment required for patients and contacting relevant company representatives.

2. Clerical

Competently use the hospital IT sytems, such a CareFlow, Webhiss and DHR. Use IT skills to maintain Excel spreadsheets and create word documents.

To book appointments into daily sleep study clinics following time specified pathways to ensure waiting time targets are achieved.

Assist in the development and maintenance of the existing paediatric sleep studies database.

To maintain accurate records of all contacts made with the child and family which should be available to colleagues, senior nursing/medical staff.

To assist in the implementation of audit and patient satisfaction questionnaires that is identified by the paediatric respiratory team. Work in conjunction with the respiratory team to use the findings of these projects to make changes and improvements to the service.

To assist in the organisation and coordination of educational study days for the respiratory team as appropriate.

3. Communication

Communicate effectively with the multidisciplinary team in order to promote efficient patient care and maintain effective channels of communication. Attend meetings and take minutes as appropriate.

Report all accidents and untoward incidents to the nurse in charge of the area and complete incident forms in accordance with Trust policy.

Maintain accurate patient records written and electronic. Be aware of the need for confidentiality both within the written and spoken word and ensure correct storage of patients records at all times.

Liaise with other wards and departments as necessary for the coordination of patients care and the smooth running of the sleep studies service.

4. Personal Professional

To have appropriate knowledge and understanding of Trust policies and demonstrate a professional manner and confident approach at all times.

Take full responsibility for the completion and delivery of work to a high standard within the allocated timescales.

Undertake mandatory and job-specific training.

To participate in an annual individual performance review with the Paediatric Respiratory Nurse Specialist.

Use initiative in planning daily and weekly routines.

Carry out expected roles without the need for constant supervision and direction, recognising limitations and seeking supervision where necessary.

Undertake any other duties which may be reasonably required, in addition to those attached relating to your specific area.

Participate in educational programmes in the paediatric respiratory service at Nottingham Childrens Hospital and the wider trust as needed.

Ensure uniform policy is followed.

5. Management

Support a culture of teamwork within the department.

Use resources effectively in order to provide quality care whilst having an awareness of budgetary issues.

Comply with Health and Safety and Infection Control Polices and ensure that staff, patients and visitors are aware of the procedures.

Maintain a safe and healthy working environment.

Be aware of the principles of risk management and clinical governance in relation to Nottingham Childrens Hospital.

Person Specification

Qualifications

Essential

• GCSE English and Maths grade 4 to 9 or equivalent.

Desirable

• NVQ3 in Business Administration or Healthcare (or equivalent)

Experience

Essential

• Experience in using Microsoft Word, Outlook, Excel and PowerPoint.
• Previous experience in a child and/or health care setting.

Desirable

• Evidence of previous work without direct supervision.

Communication

Essential

• Ability to work in a team
• Effective written and verbal communication skills.
• Knowledge of confidentiality.

Planning and organisational skills

Essential

• Ability to organise own workload.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

Nottingham University Hospitals - QMC Campus

Derby Road

Nottingham

NG7 2UH

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)