Job summary
An exciting opportunity has arisen within Oncology at the City Campus of NUH for a General Administrator in the Secretariat to support typing and admin duties.
The post is working 22.5 hours per week, days to be agreed.
Main duties of the job
An opportunity has arisen for a part time clerical officer to support the Secretarial Team within the Cancer and Associated Services Directorate on the City campus.
The post holder will work as part of a team and will provide administrative and clerical support to the Oncology typing teams they may also be required to provide reception/clinic preparation cover for our Receptions during Annual Leave or Sickness when necessary.
You must be an enthusiastic and conscientious team player with good communication skills and ability to multi task. You should havebasic computer and keyboard skills, with a willingness to undertake training on specific departmental computer systems.
You will need to be able to demonstrate a clear understanding of confidentiality, be well motivated and reliable.
About us
With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
This role is based within the Oncology Department at the City Hospital in Nottingham.
Oncology are proud to play a central role in supporting the health and wellbeing of people in Nottingham, Nottinghamshire and our surrounding communities
Job description
Job responsibilities
Amend patient clinic letters/ Authorise using Webhiss and send promptly to patients and GP's.
Printing clinic lists from Medway
Photocopying/scanning as required
Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary.
Ensure all RTT patient data are recorded accurately and timely.
Amend patient clinic letters/ Authorise using Webhiss and send promptly to patients and GP's.
Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. transport, interpreting services etc.
Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times
Distributing and opening in-coming mail timely and dealing with appropriately.
Be able to competently use Hospital IT systems and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.
Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately.
Present a professional, polite and courteous attitude at all times and be appropriately dressed when on duty.
Undertake any other duties, which may reasonably be required.
Job description
Job responsibilities
Amend patient clinic letters/ Authorise using Webhiss and send promptly to patients and GP's.
Printing clinic lists from Medway
Photocopying/scanning as required
Deal appropriately with enquiries, by telephone and in person, from staff and the general public, seeking advice or referring elsewhere if necessary.
Ensure all RTT patient data are recorded accurately and timely.
Amend patient clinic letters/ Authorise using Webhiss and send promptly to patients and GP's.
Keep personally updated and be able to advise patients in relation to peripheral services available, i.e. transport, interpreting services etc.
Receive and respond to enquiries from relatives/external agencies adhering to Trust confidentiality guidelines at all times
Distributing and opening in-coming mail timely and dealing with appropriately.
Be able to competently use Hospital IT systems and other information technology systems and participate in training programmes to develop and update personal skills to meet the needs of the department.
Maintain tidy, safe working environment, reporting any hazards or faults timely and appropriately.
Present a professional, polite and courteous attitude at all times and be appropriately dressed when on duty.
Undertake any other duties, which may reasonably be required.
Person Specification
Qualifications
Essential
- GCSE/GCE/O level including English & Maths or equivalent
Desirable
- QCF/NVQ in Customer Service or Business Administration
Experience
Essential
- general office administration experience
- Experience of team working and using own initiative
Desirable
- Previous NHS experience
- Experience of NUH IT hospital systems such as Medway PAS, Unity
Communication
Essential
- Ability to communicate in a clear and effective manner
- Ability to speak to a wide range of patients and staff groups
Analytical and Judgemental
Essential
- Understand the importance of confidentiality and the processes to adhere to this
- Ability to work in line with Trust Policies
- Excercise judgement and know when to seek advice when dealing with queries
Planning and Organisation Skil
Essential
- Ability to plan and organise own time and routine tasks
Physical Skills
Essential
- Ability to work at a computer for prolonged periods
- Ability to concentrate for prolonged periods
Person Specification
Qualifications
Essential
- GCSE/GCE/O level including English & Maths or equivalent
Desirable
- QCF/NVQ in Customer Service or Business Administration
Experience
Essential
- general office administration experience
- Experience of team working and using own initiative
Desirable
- Previous NHS experience
- Experience of NUH IT hospital systems such as Medway PAS, Unity
Communication
Essential
- Ability to communicate in a clear and effective manner
- Ability to speak to a wide range of patients and staff groups
Analytical and Judgemental
Essential
- Understand the importance of confidentiality and the processes to adhere to this
- Ability to work in line with Trust Policies
- Excercise judgement and know when to seek advice when dealing with queries
Planning and Organisation Skil
Essential
- Ability to plan and organise own time and routine tasks
Physical Skills
Essential
- Ability to work at a computer for prolonged periods
- Ability to concentrate for prolonged periods
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.