Outpatient/Waitlist Co-ordinator

Job summary

The Nottingham Auditory Implant Programme is an ever growing service that requires the support of a Waiting List / Outpatient Coordinator.

We are looking for an enthusiastic team player with excellent organisational and communication skills with a keen eye for detail, able to accurately input and interpret data. The successful candidate will be an essential member of the multi-disciplinary team responsible for the management of the waiting lists in accordance with Government Access Targets and Trust's Access Policy, ensuring delivery of a high quality patient service.

The role is full-time based at Ropewalk House Campus, working Monday to Friday with the core office hours covering 8.00am - 4.30pm.

Main duties of the job

The successful candidate will have excellent communication skills with proven experience of working within a clerical environment. You will be working closely with the clinical team to deliver quality care to assessment and post-operative patients. You will co-ordinate the booking of appointments and theatre admissions, ensuring referrals are dealt with efficiently You will need to be able to prioritise your workload with constantly changing demands, meet agreed deadlines and use your own initiative. You will be supporting the administration team and Deputy Service Manager to ensure the delivery of ambitious targets.

This is a fairly small administration team and roles are varied. You will be expected to take on a wide variety of administrative functions and provide cover for the tasks of your colleagues. You will therefore need to be adaptable and flexible in your approach to work and committed to providing a first class patient experience.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.