Nottingham University Hospitals NHS Trusts

Clerical Officer / Receptionist

Information:

This job is now closed

Job summary

An exciting opportunity has arisen in the Breast Institute for a Clerical Officer/Receptionist. We are seeking enthusiastic and competent individuals to provide Clerical/Receptionist support for the busy breast screening department.

The post will be up to 22.5 hours per week over 3 days. Duties will be undertaken at the Nottingham Breast Institute and Ropewalk House.

Main duties of the job

The role would require working within a team to complete all daily tasks and general duties including preparing clinics, making and changing appointments, filing and answering the phone.

The position would also involve providing cover for the reception desk both at the Breast Institute and at Ropewalk House.

Good communication skills and the ability to prioritise workloads, in view of changing priorities are essential. Also the need to work under your own initiative is necessary.

In addition to the below summary you need to familiarise yourself with full job description and person specification documents attached to this advert.

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Details

Date posted

24 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

164-6400352

Job locations

City Hospital and Ropewalk

Nottingham

NG5 1PB


Job description

Job responsibilities

The successful candidates needs to be computer literate, experienced in the use of electronic communications and be confident during face to face interactions with patients and visitors. They will be a point of contact for patients at the Breast Institute and Ropewalk House and act as an information resource for staff and visitors. Knowledge of hospital systems i.e. Medway, PAS and DHR is desirable, however training can be provided.

Job description

Job responsibilities

The successful candidates needs to be computer literate, experienced in the use of electronic communications and be confident during face to face interactions with patients and visitors. They will be a point of contact for patients at the Breast Institute and Ropewalk House and act as an information resource for staff and visitors. Knowledge of hospital systems i.e. Medway, PAS and DHR is desirable, however training can be provided.

Person Specification

Training and Qualifications

Essential

  • Educated to GCSE level in maths and English, Grade C or above
  • NVQ2 Business Administration/Reception, or equivalent experience

Experience

Essential

  • General office experience, including reception work.

Desirable

  • Knowledge of the Breast Screening service
  • Experience working within breast screening or a similar department

Communication and relationship

Essential

  • Exchanges information with patients and staff for appointments and general queries

Planning and organisation skills

Essential

  • Planning and organisation of routine tasks

Physical skills

Essential

  • Able to retrieve files from shelving using appropriate equipment

Other requirements specific to the vacancy

Essential

  • Must be able to travel between City Campus and Ropewalk House
  • Flexible with start and finish times when covering reception.
Person Specification

Training and Qualifications

Essential

  • Educated to GCSE level in maths and English, Grade C or above
  • NVQ2 Business Administration/Reception, or equivalent experience

Experience

Essential

  • General office experience, including reception work.

Desirable

  • Knowledge of the Breast Screening service
  • Experience working within breast screening or a similar department

Communication and relationship

Essential

  • Exchanges information with patients and staff for appointments and general queries

Planning and organisation skills

Essential

  • Planning and organisation of routine tasks

Physical skills

Essential

  • Able to retrieve files from shelving using appropriate equipment

Other requirements specific to the vacancy

Essential

  • Must be able to travel between City Campus and Ropewalk House
  • Flexible with start and finish times when covering reception.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

City Hospital and Ropewalk

Nottingham

NG5 1PB


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

City Hospital and Ropewalk

Nottingham

NG5 1PB


Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Screening Office Manager

Damanjot Kaur

damanjot.kaur2@nuh.nhs.uk

07812276199

Details

Date posted

24 July 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year per annum

Contract

Permanent

Working pattern

Part-time

Reference number

164-6400352

Job locations

City Hospital and Ropewalk

Nottingham

NG5 1PB


Supporting documents

Privacy notice

Nottingham University Hospitals NHS Trusts's privacy notice (opens in a new tab)