Data Analyst

Job description

Job responsibilities

To deliver co-ordinated high quality, relevant and timely patient data on all Estates and Facilities services working closely with fellow analysts, team leaders, assistant managers and service leads.

To undertake, maintain and develop regular and ad hoc reports using a broad range of tools, software and techniques to provide detailed advice, support and guidance to appropriate staff.

Ensure that all work targets, robust data collection and validation systems are in place across the services and that statutory returns and management enquiries are resolved swiftly and effectively.o be an active member of the team and provide support and data to the time and attendance team, patient movement, cleaning, catering, Logistics, Switchboard and Helpdesk, Car parking and Security. Bring to the attention of senior managers any anomalies in information, ideas for new ways of working and details of any potential blockers to tasks.

To provide detailed information on service performance for use in the performance management processes.

Use own judgement to make decisions particularly where there is more than one potential outcome/solution.

Ensure triangulation of data and information is undertaken and available to the EFM Manager and other EFM heads of service, reviewing and sharing any trends, in a timely manner.

Use of a variety of computer software and databases to create statistical reports using specialist tools to extract the data needed.

Respond to data-related queries and keep track of these and respond in a timely manner.

Create reports, spreadsheets, summarising and analysing data, identify trends, maintaining systems ensuring systems are adapted to reflect changes in data collected.

To use analysis and interpretational skills to interrogate activity reports and provide explanations of variation from planned levels of management.

To be proactive in all data quality initiatives working closely with data providers/stakeholders as appropriate.

Attendance at any relevant meetings including divisional meetings, in order to effectively undertake the analyst role.

Provide any information as required to support the regular periodic reviewing of staffing resources within the Facilities management team in conjunction with the EFM strategic goals to ensure that longer term staffing needs, skills and personnel are built into the staff recruitment and retention strategy.

To be responsible for data validation and reconciliation exercises, data quality and exception reporting and appropriate liaison with data providers.

Present information for example flow and capacity to relevant colleagues, including clinical teams across the Trust to assist and improve the patient experience.

To improve methods of presenting data in a more meaningful way. Producing reports and charts, communicating trends within data to non-specialists, ensuring ease of understanding, across the Trust, including clinical areas.

To undertake a variety of other job related duties, linked to data extraction and reporting duties, if and when needed.

Works within all policies and procedures, seeking advice as necessary, uses own initiative.

Ensure data confidentiality and security is maintained in line with Security and confidentially policy and governance.

To ensure compliance to the policies and procedures of the Trust, Directorate and other external organisations, this may be amended and added to, depending on the research and involvement required.

Ensure that the rights, dignity and confidentiality of the patient and relatives are protected at all times through understanding the General Data Protection Regulation, Data Protection Act, Freedom of information Act and NUH Patient Confidentiality and their implications.

Person Specification

training & Qualification

Essential

• Educated to GCSE (grade C or above standard or equivalent including English language)
• NVQ 4 in Business Administration or equivalent level of knowledge and experience.
• Knowledge of data analysis and computer systems acquired through diploma or relevant experience / training.

Experience

Essential

• Experience of working at professional level in a facilities healthcare environment/or similar setting
• Able to manage systems and processes to record results and perform gap analysis.
• Experience of assessing electronic data across a range of services.

Communication & Relationship

Essential

• Excellent oral and written communication skills including report writing/ detailed correspondence.
• Demonstrate ability to communicate with staff at all levels and external agencies.
• Ability to achieve agreement and co-operation, present complex, sensitive and/or contentious information to multiple audiences.
• Present information clearly and in a meaningful way to non-specialists for example flow and capacity (patient movement) to relevant colleagues, including clinical teams across the Trust to assist and improve the patient experience

Analytical Skills

Essential

• High level of analytical skills.
• Ability to use a range of software applications necessary to analyse information and interpret data and prioritise and implement effective solutions, in a timely manner.
• Ability to deal with queries relating to data or information, assessing data is robust, comparing data from different sources to ensure quality, consistency and accuracy
• Problem solving, decision making and motivational skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Nottingham University Hospitals NHS Trusts

Address

QMC

Derby Road

Nottingham

NG7 2UH

Employer's website

https://www.nuh.nhs.uk/ (Opens in a new tab)