Job summary
An excellent opportunity has arisen for a Service Manager within Trauma & Orthopaedics, based at the Queens Medical Centre.
The Service Manager for Trauma and Orthopaedics, oversees the day-to-day operations of the specialty and provides leadership and management for the whole department. The post holder will support the Specialty General Manager to identify areas for improvement and develop the service to ensure we deliver high quality and timely care for our patients.
The post holder will manage and develop the specialty information systems, analyse data and create reports to monitor against targets and implement change/improvements as required. The post holder will line manage and work alongside the Deputy Service Manager to support the T&O administration teams, systems and processes necessary to support clinical care for patients. The post holder will deputise for the Specialty General Manager as appropriate.
We are looking for someone who can enthusiastically take on these challenges and be part of a collaborative management team. Strong leadership and interpersonal skills are required for this role and the ability to manage your time, meet deadlines and adapt to daily prioritisation is important.
The position is available for 30 hours per week, with flexible working days to be discussed with successful candidate.
Main duties of the job
This is an ideal opportunity for anyone looking to gain further operational and strategic experience.
You will have experience in staff management and project work, both leading and delivering. You will be able to work under pressure and work to deadlines. You will need to good communication and negotiation skills, plus excellent planning, time management and organisational skills. You must be able to take on additional responsibility when required and be able to use initiative to problem solve existing issues and any potential problems that may arise.
This role would suit any candidate looking to further progress their career towards a senior management role, or to gain further operational and strategic experience within the NHS.
The successful candidate will be educated to university degree standard or will have equivalent experience. It is desirable to have had some experience working within the NHS and line manager experience is essential.
About us
The Trauma & Orthopaedics department is made up of three sub specialties: Adult Trauma & Orthopaedics, Hands Trauma & Hands Electives, and Paediatric Trauma & Paediatric Orthopaedic Electives.
You will be working within a strong senior leadership team within Trauma and Orthopaedics made up of the Head of Service, Matron and Specialty General Manager and Deputy Service Manager. You will be supporting a large, friendly and experienced admin team.
We can offer you an extremely supportive and experienced environment in which to work and a commitment to continue your personal and professional development.
Nottingham University Hospitals NHS Trust is, by any measure, a large, complex, person-centred organisation. With around 18,000 employees from a wide range of professional backgrounds, we are one of the region's largest employers. Based on three sites with 90 wards and 1,700 beds we have an annual income of £1.5 billion. Our vision is "to be outstanding in health outcomes and patient and staff experience".
Job description
Job responsibilities
In addition to the brief overview above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.
Job description
Job responsibilities
In addition to the brief overview above you must familiarise yourself with the full job description and person specification attached to this advert prior to applying.
Person Specification
Qualifications
Essential
- Undergraduate degree or equivalent experience.
- Evidence of commitment to ongoing learning and professional development
Experience
Essential
- Experience within the healthcare sector at a management level
- Evidence of working with NHS patient pathways
- Change Management experience
- HR Management experience
- Project Management experience
- Evidence of having achieved challenging targets
- Line Manager experience
Desirable
- Experience of using healthcare IT system
Communication and relationship skills
Essential
- Effective communications skills, written and oral
- Ability to influence and motivate staff to deliver challenging targets
- Presentation skills
- Ability to manage conflict
- Evidence of a proactive approach to relationship building through face-to- face engagement
- Evidence of strong working relationships within multi-disciplinary teams
Analytical and Judgement skills
Essential
- oExcellent problem solving skills using team when appropriate
- oAble to demonstrate good prioritisation skills
Desirable
- oKnowledge & application of 18ww RTT targets
Organisation and Planning skills
Essential
- oEffective organisation and planning skills
- oEvidence of developing skills to manage own workload and that of own teams when required
Physical Skills
Essential
- oWell developed IT skills to manage and report on complex performance management
Person Specification
Qualifications
Essential
- Undergraduate degree or equivalent experience.
- Evidence of commitment to ongoing learning and professional development
Experience
Essential
- Experience within the healthcare sector at a management level
- Evidence of working with NHS patient pathways
- Change Management experience
- HR Management experience
- Project Management experience
- Evidence of having achieved challenging targets
- Line Manager experience
Desirable
- Experience of using healthcare IT system
Communication and relationship skills
Essential
- Effective communications skills, written and oral
- Ability to influence and motivate staff to deliver challenging targets
- Presentation skills
- Ability to manage conflict
- Evidence of a proactive approach to relationship building through face-to- face engagement
- Evidence of strong working relationships within multi-disciplinary teams
Analytical and Judgement skills
Essential
- oExcellent problem solving skills using team when appropriate
- oAble to demonstrate good prioritisation skills
Desirable
- oKnowledge & application of 18ww RTT targets
Organisation and Planning skills
Essential
- oEffective organisation and planning skills
- oEvidence of developing skills to manage own workload and that of own teams when required
Physical Skills
Essential
- oWell developed IT skills to manage and report on complex performance management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).