Occupational Health Business Support Officer

Job summary

The Nottingham University Hospitals NHS Trust's Occupational Health Department is well established and highly successful, and boasts an excellent reputation both on a local and regional level.

We are looking for an enthusiastic and motivated individual to provide expert data analysis to NHS organisations and external non NHS customers, to support them in meeting their operational, strategic and performance objectives.

The ideal candidate will be required to interrogate our in-house Cohort software database system in order to provide and interpret high quality data into a format for the Occupational Health senior management team along other departments within our Trust as well as external customers.

You will need extensive knowledge of excel and SQL in order to monitor and investigate information variances, actively pursuing discrepancies, identifying changes in data collection to ensure that consistently high quality data is available and supplied in an understandable format. Solely responsible for the build and change of letters, templates and questionnaires within our software programme. To be responsible for any departmental IT/software queries and IT/software training. Will be required on occasion to be responsible of the invoicing financial system for the department. Working with theContracts and Administration Manager to ensure workloads are achieved and service requirements are met at all times in order to meet the targeted KPI's.

Main duties of the job

This role requires an eye for detail, excellent communication and keyboard skills and the ability to multi task whilst working calmly under pressure in this particularly busy environment.

Brief duties include sole responsibility of collating, interrogating and interpreting data into a high quality format into an understandable and usable format. Set up systems to monitor problems identified by data quality audits to ensure improvement are achieved by the compilation of regular data quality performance reports. Will have some responsibility of theof the invoicing financial system for the department, diary management, secretarial support as and when required, supervising administration and clerical staff and prioritising workloads as demands change. There may be occasions where cover is required in reception and our appointments booking line in instances of absence.

Candidates should have a good standard of education and have experience of Microsoft Office packages including good knowledge of Word and a higher level of Excel. Experience of interrogating data is essential and experience of building reports would be beneficial. Excellent interpersonal and communication skills are essential and the successful candidate must be comfortable communicating with colleagues of all levels of seniority and professional background. Excellent organisational skills and the ability to prioritise and cope with multiple demands are also required.

About us

With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.