Ward Receptionist- Major Trauma Unit

Job summary

An exciting opportunity on a busy level 1 Major Trauma Unit for a Ward Receptionist to join our motivated and diverse team who thrive to deliver high quality safe care.

We are looking for an individual who is self motivated, has good time management and is able to work in a busy environment. You must be excellent in written and oral communication skills with the ability to work as part of a team or autonomously.

The post holder will also be required to provide a professional, efficient and comprehensive reception service on the Unit. Staff are expected to be courteous and considerate at all times and have excellent customer care skills.

The role requires that you are able to liaise closely with patients and their careers, health care professionals and other colleagues in a courteous and professional manner.

Main duties of the job

You will need to familiarize yourself with the job description and personal specification.

The post holder will be required to provide a professional, efficient and comprehensive reception service within the Major Trauma unit.

Fulfilling all necessary reception, clerical, administrative and general tasks required to facilitate and record patients treatment using paper based health records and information technology. Staff are expected to be courteous and considerate at all time and have excellent customer care skills.

After training the post holder will be required to use the hospital systems including Care flow, Nervecentre and digital health records to locate and accurately record the movement of patient's medical records, ensuring all relevant documentation is prepared and made available within the case notes and that all admission duties are carried out to the correct guidelines.

You may be required to attend to any other duties which may be required.

Please note that the successful applicant will be required to work alternative shifts which include weekends.

About us

With over 20,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.