Nottingham University Hospitals NHS Trusts

Macmillan Cancer Information Officer

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Job summary

Are you looking for a rewarding and challenging career? Do you have a positive outlook, professional attitude and are you passionate about delivering compassionate and focused care to people living with cancer? If the answer is yes, then this may be the right job for you.

The Macmillan Information and Support Service at Nottingham University Hospitals NHS Trust is looking for an enthusiastic and highly motivated Health or Social Care Professional to join our friendly and supportive team as a Macmillan Cancer Information Officer. This is a rare and exciting opportunity to become part of a specialist person-centered Service. The role is based across Nottingham City Hospital and Queen's Medical Centre, working within our Macmillan Information and Support Centres.

Main duties of the job

Provide a clinical service working autonomously without prior arrangement to answer queries about all aspects of cancer care.
Provide emotional support, practical information and support and to complete benefits checks, grant applications and to provide information in relation to finances as required and to a senior level.
Ensure direct, prompt and appropriate signposting and/or referral to other agencies as appropriate.
Ensure practice is evidence based and the information used in the Macmillan Information and Support Service is up to date, relevant and consistent with organisational policies and that access to appropriate information sources is maintained.
Assist in the development of the Macmillan Information and Support Service at NUH
Act as a resource for cancer related information.
Maintain accurate records/documentation of enquiries while respecting the right to patient confidentiality.
Provide training for members of the multi-professional team, relating to the provision of cancer information and support, both within and externally to the Trust.
Have involvement with local cancer support groups, and other voluntary organisations on the provision of accessible and acceptable cancer information, facilitating their involvement in the development and provision of the Macmillan Information and Support Service
Supervise and appraise Macmillan Cancer Information Assistants.
Maintain accurate and up to date data on uptake of the service.

About us

With over 17,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.

Date posted

05 March 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year pa or pro-rata

Contract

Fixed term

Duration

24 months

Working pattern

Full-time, Job share

Reference number

164-6095617

Job locations

Nottingham City Hospital and Queen's Medical Centre

Hucknall Road, Nottingham. NG5 1PB and Derby Road, Nottingham. NG7 2UH.

Nottingham

NG7 2UH

Job description

Job responsibilities

As a Macmillan Cancer Information Officer you will have direct contact with people affected by cancer, offering emotional, practical and financial information and support. You will work flexibly, being visible and accessible for anyone affected by cancer.

You will play a key role in the day to day running of the Service, providing information and support to anyone accessing the Service. You will provide support face to face, over the phone, via email and text.

You will provide senior support to the Macmillan Information and Support Service Team and to wider NUH colleagues and community services. You will provide support with complex cases and will have experience working in a cancer setting at a senior level.

You will provide training for the Teams support workers and have leadership responsibilities.

You will be able to effectively manage your own and time and workload whilst being responsive to the needs of those who access the Service and supporting the wider team.

We are looking for someone with experience of working with people affected by cancer at a senior level or someone who is ready for the next step in their career and wishes to gain experience in this specialist area.

We are looking for someone who has knowledge of cancer treatments, treatment side effects, disease progression and the emotional, physical and financial effects that cancer and cancer treatment has.

We provide a comprehensive induction programme, including work shadowing, training and insight visits. We fully support long term access to both in-house and external training. Clinical supervision is encouraged and in addition to this you will have regular support sessions with the team and with your peers.

We are a small, friendly and supportive team and value each persons contribution to the Service. We recognise that this can be an emotionally challenging role and we encourage access to wellbeing support sessions.

Your core hours will be 8.15am 4.15pm 5 days a week, worked Monday Friday.

A job share will be considered with a 3-day / 2-day week split.

This is a 24 month fixed term contract, internal secondments will be considered with current line managers permission.

You will be employed by Nottingham University Hospitals NHS Trust.

If you are dedicated and highly motivated, able to work under your own initiative and have experience supporting people with long term conditions, this rewarding role within a leading Cancer Service could be the right role for you.

Visits to the Service prior to application are strongly encouraged.

If you would like an informal discussion regarding this post or to arrange an insight visit, please contact Alison Hall Macmillan Cancer Information Specialist or Leanne Edwards Macmillan Cancer Information Officer on 0115 8402650.